Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Old Al
Verified Purchase:Yes
Through my own fault I am still plodding along with a computer incapable of upgrade to Windows 11 and was now facing the fact that Turbotax, which I used for taxes for at least the last ten years, wasn't going to provide a version for 10 this year. Simple solution-----go with Block which plays on 10. Short result---solution not so simple, Learning curve steeper than expected. Taxes did get filed but I spent a little more time than I thought I should.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
2
Decent software - Screws you at the last second
on March 11, 2026
Posted by: Irritated in SC
from SC
Software worked reasonably well though it was missing the connection to my investment company and it doesn't let you import a PDF. However, the SNEAKY part is that the state e-file costs 20 after I spent all the money for the software. Of course SC doesn't offer direct e-file so I will probably pay it. But next year I won't plan on using their software.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Works great except failed e-filing with no reason
on March 11, 2026
Posted by: Anonymous
from Minneapolis, MN
Verified Purchase:Yes
The questionnaire portion of the software worked pretty well and I was able to complete the Federal 1040 forms with itemized deductions without too much effort. However, there were a few issues with the state forms (Minnesota) since the H&R Block software doesn't perfectly handle the details where MN taxes and itemization varies from federal taxes. However, e-filing didn't work, and it didn't give a reason why. Unfortunately I tried to e-file both federal and state at teh saem time. Since the Federal e-file was rejected, the State returns are in limbo. I ended up wasting the fee to e-file state returns, and mailing them in. In the future I'll make sure that federal e-file is accepted before e-filing state returns.
Pros: Easy to prepare
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Silver City, NM
Verified Purchase:Yes
I've used this software for quite a few years now and I breezed through my return this year. However, my wife discovered what appears to be a glitch in the Schedule C section while preparing her return. I was somewhat skeptical at first, but after an hour or more trying to convince her she was wrong, I now believe she's correct. She's waiting to see if it's fixed in the upcoming program upgrade March 11. If not, she'll be calling you guys.
Pros: Easy to prepare, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Joyce o
from Elizabeth City,nc
Verified Purchase:Yes
Bought this m had hard time installing .first time i submitted tax forms and paid for state. And wasn’t excepted. Fixed what was wrong and re submitted, paid for state again. So now I have 2 charges on my charge card for same service
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock
Posted by: JEG AL
Verified Purchase:Yes
Good program overall. There was one item that I needed to go into the form to complete. There were a few items that the questions that were not clear on how to answer. Not quite as good as other years.
Cons: Time consuming
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: TB48
Verified Purchase:Yes
I switched to H&R Block this year due to compatibility problems with Windows 10 and Turbotax. I got my taxes done, but had some difficulty with the form pages. Probably due to my use of TT for the past 27 years. And I will probably use it again next year.
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: CVB32
from Southcentral UT
Verified Purchase:Yes
As always from a long-time user, HR Block software made my 2025 return easy to complete and I got my IRS refund within 7 days! My thanks!!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock