Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
1
H and R block digital download Federal and state
on March 11, 2026
Posted by: Yvonne 1
from Detroit Michigan
This process took a long time to download and open, once it opened it kept closing unexpectedly and took several minutes to reopen, this occurred several times while trying to complete my taxes which was extremely frustrating and difficult. The system also failed to input the correct data after typing it in correctly on my state return which had errors that I caught at that end while proof reading my printed copy. After all that trouble my federal return was rejected so I have to figure out what happened. Overall it has been the worst tax year experience using this digital download system. The disk software was much reliable with faster speeds and better performance. I will not be using this system next year as it is very disappointing and defective.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Taxbot was useless with the most important questions - how to fill out the software. Should be possible to file a state return with different filing status than federal.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I found several errors in the program. Not at all happy with your product this year. It did not transfer information from 2024. Gave the wrong title for block 15 of the csr1099R, I found the correct information on the IRS form. Didn't transfer info to state form. Update should have been done by 1 January 2026, not 5 March 2026. I was ready to submit to IRS and program gave incorrect gross income from our 2024. If I'd used number Fed would have rejected our tax return.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Always reliably accruate, input screens keep improving, esp, the K-1 this year.........still looking for some "re-formatting of input and output screens" to make the interface easier to read & work with; that would make it 5star!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
No support for aca a d form 8962 with split allocation. Per googling, the sw has a glitch. Forced to paper file.
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Easy to use the program and makes me feel confident.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
We've used H&R Blocks tax software for years. They make it easy to use and submit online. It syncs with our accounts and takes you step by step through filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Great product. It's accurate and easy to use. I use it every year because it walks me step-by-step through each tax category, giving me the comfort of knowing I've covered all the bases.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!