Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Michigan
Verified Purchase:Yes
The software is great but the ability to go back is wonky
Pros: Easy to prepare, Easy to import documents
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Could be Better2025
from CT
Verified Purchase:Yes
The explanation for the worksheet for sale of a vacation property did not contain information about form 1099-S. This required me to amend my federal and state return. In addition, did not advise that I could not e-file the CT amended return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 28bob29
Verified Purchase:Yes
Been using the program for several years. Easy to understand, easy to run.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for your positive feedback! We're glad to hear that you had a good experience with us. Your input is valuable to us, and we're here to assist you in any way we can. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Allie20
from Ridgeville, SC
Verified Purchase:Yes
Been using HR Block software for years. Easy to use, to research and ask question. Easy filing.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Maddboat
Verified Purchase:Yes
Compared to previous years I found the program to be more complex. I preferred the old method, going thru the 1040 & entering data. The new software is more difficult because you now have a block which requires you to access in or, etc
Also not knowing the cost until the very end was a shock
Also not knowing the cost until the very end was a shock
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: JVQ1
Verified Purchase:Yes
Simple and easy to use. Integrates great with state taxes even when you need to file in two states.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: FAILED SIMPLICITY
from yo mamma
Verified Purchase:Yes
While the software performed as previous iterations of this product, perhaps because of my changing circumstances, I found it difficult to answer the interview questions. While not a novice in dealing with federal tax peculiarities, this related to a simple inability to understand the proper answer for the question. The popup links were of no help, they provided no targeted information and failed to provide at least a subsequent link to a Federal "FORM" that, though obscure, might have given me a clue as to the correct answer to the review question. I have never had this experience with this software in the past. The increasingly complex tax code is challenging to every one so it is incumbent upon the pervades of such software to rise to the occasion. I have NO interest in divining the nuance of the federal tax code, I rely on you to do that. Then make ti UNDERSTANDABLE to me in your software.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
Value
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Easy to use. Walks you through step by step and checks for errors at the end.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for sharing your experience with us! We're pleased to hear that you had a positive experience at H&R Block. Your feedback is valuable to us, and we're glad we could meet your expectations. We can't wait to see you again soon!
Written by a customer while visiting HRBlock