Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3
NOT USER FRIENDLY
on March 12, 2026
Posted by: DOTTIEA
from Texas
Hard to understand not user friendly took a long time to compete
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: mac_air_m2_user
Verified Purchase:Yes
Program would not update automatically. I had to manually download each time. It took several times and I had to delete and reinstall the entire program. Never had this issue before this year; quality has gone down.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
2025 H&R Block Deluxe + State
on March 12, 2026
Posted by: gricer
from Indiana
Everything was just as expected and great to work with ... EXCEPT that the software decided to group two asset sales together (their basis had been reported to the IRS and I had no adjustments), which meant the software did not report them on form 8949. Apparently that's fine. But since my 1099 form from the brokerage reporting those sales said that they SHOULD be reported on 8949, I had to figure out a workaround to do so. It took me about as long to do that as to do the whole return.
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Missouri Mike
from MO
Verified Purchase:Yes
I've been H&R Block Deluxe software for years and find it easy to use and file electronically.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Rumbotim
from Illinois
Verified Purchase:Yes
I have used this software for almost 10 years with zero problems. My only issue is I should not have to pay for my state electronic filing. I believe that is just a money grab. In the future I will be filing my state returns by mailing them.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I am very happy using H&R Block Tax package. I use it year after year, so it pre-fills basic information from the prior year to make it easier for me.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Brenta
from Ky
Verified Purchase:Yes
Worst software that I ever experienced. I only tried it because my computer does not support TurboTax any more. Your program is not user friendly and it would not hook up to ADP. Like TurboTax always has
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
Value
1
Response from HRBlockBy Sydney, Social Media Department, March 12, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: GHVET
Verified Purchase:Yes
Colorado state e-file should be free. I can file free online at the state website.
Response from HRBlockBy Sierra, Social Media Department, March 13, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock