Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4 out of 5
4.4
(149,389 Reviews)
Open Ratings Snapshot
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product. 
(
52,729 out of 61,887
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
3 out of 5
3
Don't have the form I need
on March 13, 2026
Posted by: Chuck9
from MO
Verified Purchase:Yes
I hate that I buy a tax program but still have to get and fill out forms they don't include and then can't e file because of that.
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Did not work for me
on March 13, 2026
Posted by: zzz2345
Verified Purchase:Yes
Software said no errors, all is fine. IRS rejected return due to unknown errors. Only 1099 forms.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 13, 2026
Posted by: Bmbo
from Detroit
Verified Purchase:Yes
I cannot file my returns because the form 1116 is not correct
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
10+ years using H&R Block software
on March 13, 2026
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
10+ year H&R Block Deluxe Software user with 100% satisfaction each year. Also planned tax minimization steps for next filing year via creating secondary tax return file for ad hoc scenarios throughout the year
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
on March 13, 2026
Posted by: consistent look
Verified Purchase:Yes
I have used Block for years. Consistent look and feel and that helps me
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good and Bad
on March 13, 2026
Posted by: CC_1994
Verified Purchase:Yes
Good, straightforward interview process and topic search capability. Bad: ability to print or save specific forms as product requires additional pdf software even though I have two existing and current pdf software programs - this needs to be fixed!
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great software
on March 13, 2026
Posted by: Markm222
from Washington
Verified Purchase:Yes
I have been using your software for years, loads information from previous years and does a good job at walking me through my taxes. There is enough efiles to do my whole family.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
No PDF copies
on March 13, 2026
Posted by: PDF copies
Verified Purchase:Yes
The program does not let you save a PDF copy of the tax returns. Rather it instructs you to install PDF software when I have created a multitude of PDF documents already.
Response from HRBlockBy Tra Social Media Team, March 13, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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