Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Saratoga Spgs NY
Verified Purchase:Yes
I use this software every year. It’s user friendly and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bub127
from Ind
Verified Purchase:Yes
I got this at a very reasonable price compared to the other software. Works pretty good just takes a while to get used to it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Sheck
Verified Purchase:Yes
I've been using Block for my taxes for many years and find them easy to follow and file. There have been times when I can't find the correct financial institution for document import. That may be a problem with the information provided by the institution rather than Block!
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I am visually impaired, and Block is a challenge for me.
Text is generally too small for me. Text contrast (e.
.g., white text on green buttons, gray text on white background) is hard for me to read. Black on white background would be much easier
I use Block becauseIt does the job, and TurboTax is even worse for me visuakky.
Text is generally too small for me. Text contrast (e.
.g., white text on green buttons, gray text on white background) is hard for me to read. Black on white background would be much easier
I use Block becauseIt does the job, and TurboTax is even worse for me visuakky.
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Sumter, SC
Verified Purchase:Yes
Simple and quick to complete even for a 74 year old.Easy taxes
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from WA
Verified Purchase:Yes
I’ve been using the desktop program for quite a few years. The specific interview process makes it fairly simple to work through filing.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jamesedward
from Colorado
Verified Purchase:Yes
Good to get and they get right back to you if something is wrong.
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gfms
from NY
Verified Purchase:Yes
Every year it’s been an hours long struggle to get expert human assistance from Block. I get shipped from department to department when I need clarification re: how to answer prompts in the software. Finally, this year I resorted to speaking with someone at the IRS for help with a concern. I
wish Block would be more user friendly and make it easier to get expert human help.
wish Block would be more user friendly and make it easier to get expert human help.
Pros: Fast
Cons: Time consuming
Value
3
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock