Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Burlington, ky
Verified Purchase:Yes
Have used your software for many years, Was a H&R Block tax consultant back in the 70's for quite a few years, Tried other software but always come back to yours. Easy to navigate
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Johnson County Kansas
Verified Purchase:Yes
Well done and please continue to offer free consultations
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Ease of use is always a priority for me, this software definitely is easy to use and proactively assists one in completing the forms by providing tools to import financial data verifying it for accuracy and providing links to tax information from the IRS in case one has questions
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MiggyA
from VA
Verified Purchase:Yes
My third year using it and still don't like it but I get it cheap. Hard to navigate, text is too small and lots of hidden items. One of these days I'll go back to TurboTax if I can ever get a good price.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dan4321
from Nashville, TN
Verified Purchase:Yes
I have used Turbo Tax for years and loved it. My desktop computer uses Windows 10 so Turbo Tax does recognize Windows 10 anymore. I am not going to buy a new computer just for Turbo Tax. I tried the online version of Turbo Tax and hated it. I have bought a competitors software. Even though it is not as good as your old software it is much better than your online software.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 15, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: JW1578
from Ohio
Verified Purchase:Yes
Bought Deluxe plus State for Mac. Program duplicates W-2’s and 1099’s. Have to file an amended federal return due to this. Not a very trustworthy product.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
Not very helpful for part time state residents
on March 14, 2026
Posted by: abcl1
from Warrenton, MO
Verified Purchase:Yes
The part time state interviews, Oregon and Missouri, weren't particularly helpful with little explanation of how numbers were calculated. It seemed to assume I knew how the states income tax law operates. Eventually, I figured out the calculations I needed for Oregon, and finally Missouri. The program was little to no help with Missouri. It showed 'reported on Federal return' values, that I had trouble identifying until I typed everything into a spreadsheet trying to recreate those numbers.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
The software should provide option to select standard deduction before requiring to enter a lot of information to check if itemized deduction totals up higher; it is a waste on my time.
Pros: Maximizes refund
Cons: Time consuming
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock