Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,389 Reviews)
Rating breakdown 149,389 reviews
5 Stars
97,821
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: KenFa
from Sammamish, WA
Verified Purchase:Yes
I bought this during the BF sales last year. I've use HR&B Deluxe for many years now. I had a challenge this year as when I imported by 1099s from 2 different companies, the aggregated Var-S total was the same for both. Obviously one was in error. I used AI to try and unwind as the individual amounts within the total were correct, the grand total line was incorrect. Unfortunately, there was no way to ungroup the short sales which resulted in having to manually re-input each trade plus reconcile time. According to AI, a known issue which should have been resolved.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: KBCOW
from ut
Verified Purchase:Yes
its so easy to taxes with this program, but this year it would not like me e-file. but that not on you.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: HE33156
Verified Purchase:Yes
Ive been using H & R Block for many years. It is user friendly and guides me step of the way.
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
3
Federal forms were fine. State forms not ready.
on March 14, 2026
Posted by: Anonymous
from Cincinnati OH
Verified Purchase:Yes
Most of the experience went smoothly. But the final step of filing did not. The necessary updates, particularly with Ohio and Ohio School District forms had not been provided. Tech services was not aware of this problem and could not solve the problem. It took several days to complete the filing successfully.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Pat Dano
Verified Purchase:Yes
Federal software was very good. State software needs improvement. Phone and chat assistance below average.
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Not horrible, but nothing to strongly recommend...
on March 14, 2026
Posted by: YAFHRBU2026
from NC
Verified Purchase:Yes
Have been using this program for a decade. It works, I guess, but it's a bit frustrating beyond just the experience of taxes. Once again, did not install on a Mac and I had to manually create folders to be able to get it to install. This year I submitted my E-file and the submission was rejected, only to be informed after I had submitted that there was a known issue relevant to my situation and I had to wait for a future release -- couldn't you have told me that before I thought my taxes were complete? Overall, I wish the US went to the simpler tax filing of other nations. How many points of GDP are being lost by all the citizens working thru this silliness?
Cons: Time consuming
Value
2
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: jonathan33
from Herndon, VA
Verified Purchase:Yes
One Stop Shopping. Federal and State in one. Reasonable price.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
I will switch to other software next year
on March 14, 2026
Posted by: stefanos
from Cincinnati, OH
I will switch to other software next year. Here is why: (1) form 1116, calculation error, 0 x tax = 52!, (2) form 1116 schedule B not supported, (3) cannot e-file with form 1116, (4) form 8960 SALT allocation not updated after the SALT limit was raised, (5) education credit, taxable scholarship not brought into schedule 1, (6) page 2 of form 4562 NOT included in the printout for filing on paper, (7) HR Block support line was useless and undermined confidence in the software.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 14, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock