Fairly user friendly, however incorrect information populated the authorization filing code. Remedied by referencing authorization code received at time of purchase.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Just okay. I had to input all my data from jobs and investments because the auto input did not work.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The H&R Block tax software Worked quite well in many areas, including transferring last year‘s information and identifying all the inputs required for the tax form. However, some of the worksheets required for capital gains or impossible to complete using downloaded information from our investment account. For example, Foreign tax credits require the country and the amount for each country in order for the worksheet to be completed and this information is not normally available or multiple countries over involved in the word sheet would not take this kind of input. Thus foreign tax credits could not be submitted and had to be deleted.
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I am a long-time repeat customer, and actually enjoy filing my taxes with H&R Block software. The interviews are thorough and cover questions I don't even think of, navigation is easy, and I trust that whatever I need to report has been covered. I especially like that up to 5 filing fees are included, which works perfectly for me and my three adult children.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
The software works pretty smoothly. There have been issues the past couple of years. This year, the software did an incorrect calculation for the Michigan state tax return.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Disappointed to be faced with losing $2451 (that I paid) because my electronically filed 2022 Federal Tax return, according to the IRS, is not on file. So much for H&R have stated "your return has been accepted by the IRS."
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I have used H&R Block software for 10+ years after switching from a competitor. I have found it relatively easy to use & accurate.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 15, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!