Problems submitting State and Federal. No help in software and called support and was told they didn't know and advised me to create a new return.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Love H&R - Only criticism is Wells Fargo is not in the list to upload but they are in TurboTax - out investments moved from Morgan Stanley to Wells Fargo Advisors so sadly if not in H&R may have to change to TurboTax which I hate to do next year - also wish there was better help and info
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have use H&R Block Tax Software since it was issued. It is the only one I have ever used. My request for “improvement” would be to offer Trust Filing as an add on to The Deluxe More and More People are creating Trusts and will require this combination to file the taxes from a Grantors Trust 1041 on their Persona 1040 while still filing the 1041.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!