Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Nhi Ho
from Anaheim California
Verified Purchase:Yes
Not totally happy. No toll numbers to contact for issues.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Syracuse,NY
Verified Purchase:Yes
I have used this program for over 10 years and found it to be adequate for most circumstances. Each time I find anything out of the ordinary however, the help features of the program aren’t much help and the new AI “Help” isn’t any better. As an example, I have spent a great deal of time figuring out where to enter unusual types of income, or entered numbers under some category only to find another possibility further along in the interview that may (or may not) be a better fit and then have to backtrack and reanalyze proper placement. The help function needs help.
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florence Oregon
Verified Purchase:Yes
Easy to use. Imports previous years information. Have used numerous years and no issues with IRS. Inexpensive compared to tax preparer.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Martinez, California
Verified Purchase:Yes
The flow was good. But you have to have a significant amount of knowledge about which sectins you need to select and fill in. I struggled with a type of income recorded on a 1099-NUC form that is handled differently in two different locations. Many options required for response have only generic descriptions with not much helpful information. Some changes this year, like an increase in state tax related deductions was hidden in the form and not clearly defined. Also, many credits or adjustments are confusing and only generally defined, pointing to tax forms for more details.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Meli34
from Georgia
Verified Purchase:Yes
It was very easy and fast. Very clear questions and easy to follow the process.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TCJP
Verified Purchase:Yes
I have been using your TaxCut software since 1986. It never disappoints me.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JClare
from Tennessee
Verified Purchase:Yes
I’ve used H&R Block for decades. This year was a lot of problems. I prepare returns for 3 filers — my wife and I, my mother, and my daughter. The program kept changing entries on downloaded 1099R’s and 1099Div’s and 1099B’s. Usually name entries but sometimes dollar entries.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Jerrt
Verified Purchase:Yes
Been using for years and. Just keeps working smoothly.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock