I buy this program every year. I know how it works and am very comfortable with it. I trust it with the Feds and am sure once I file it as truly over till next year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I bought HR Block software only because TurboTax requires Windows 11 and I despise Windows 11. The HR Block software was adequate, but I found it very misleading compared to TurboTax. TurboTax correctly recalculated how much I owe or how much refund I get based on each new piece of informatin I enter. HR Block software was massively WRONG in its predictions until the very very very end of the process where it finally recalculated and gave me a WILDLY different answer about whether I owed versus getting a refund.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I am happy with how your progression in the application is very organized, but the printing of the letters are small. With all the times I have to use a magnifier on my statements it makes it difficult to read and type at the same time. Especially with anything that is new tax law.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
The tax software worked well. After finishing my return I did have a little problem navigating to a specific area to correct an error.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I bought this software last year and it worked fine. Little to no issues. However, now I'm trying to do my taxes for this year and it's telling me I need to purchase the 2024 software again in full price in order to view my return. They do not have it stored on their website and my hard drive crashed with my copy. Evidently, you are supposed to pay extra to be able to access your return for "up to two years" in the future. This is pretty disappointing from what I thought was a reputable tax preparation company. So now, because H&R block is greedy, I have to request a transcript from the IRS and I'm not going to be able to autofill my information onto my return for this year. I will NOT be using this service again.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Always find that your software is easy to use and helpful. Very few problems using it and always feel that I am getting the maximum amount of return on my dollar.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!