I have used this software for a few years now and find it to be satisfactory in preparing my taxes. I wish some of the items had better explanations. I had to do independent research on some items as the software did not explain it well
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Turns out the State of Oregon refund was greater according to the state. Apparently your program determined the incorrect “ kicker” amount, . Not good!
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Each security transaction should include a field in which I can enter adjustment to purchase price that reflects recapture of amount disallowed for wash sale. Your instructions tell me that I can do this, but don't explain how. So I just replace the cost that you took from the 1099 with the adjusted cost. Also, there should be field(s) to enter social security paid by countries having tax treaties with USA, since the USA treats it like USA Social Security.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have used this same software for years. My return is not real complicated but the IRS forms and schedules are, so having a program that just asks questions and puts the $$$ where it needs to go is great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Good reliable software to use when doing your taxes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!