Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: pc50
from Findlay, Ohio
Verified Purchase:Yes
Easy to use, have used H&R Block the past several years. Easy to bring forward previous year. Like to final check has found errors in the past. Very happy long time user
Pros: Easy to prepare, Easy to import documents, Fast
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NY
Verified Purchase:Yes
Used for years and found it easy to use and accurate.
Pros: Easy to prepare, Fast
Cons: Time consuming
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Mn
Verified Purchase:Yes
I have used this program for 15 years so I think it’s worth the money. It is very easy to use.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: goodjob2
from Middleburg, FL
Verified Purchase:Yes
Loved how simple the software is, would have like more details around when a particular credit was given and why. Hitting "back and review", was not a good experience. Deleting forms took several attempts, this could be better. Otherwise pleased and waiting for the IRS to finalize.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Tucker2
from Oklahoma
Verified Purchase:Yes
this is the second year the IRS has rejected my tax form submission after using your software.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Northern Kentucky, USA
Verified Purchase:Yes
I've used H&R Deluxe for several years now. It is relatively easy to use and reliable.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We’re so happy to hear about your good experiences! We appreciate your time & business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ille54
Verified Purchase:Yes
I switched to HR Block because TurboTax stopped working with Windows 10. Overall the software did the job. The taxes are done and filed. However, definitely less user friendly than Turbotax.
You cannot see the whole picture, everything is in pieces, have to go to certain forms to see exactly how it was calculated. Very hard to get rid of unnecessary forms if the system decided you need them. At some point had to delete imported data from the financial institution and re-entry manually, for could not see imported data in details and had a feeling something is missing. The software is nor bad at all, but you have to trust it is accurate and it is hard to do when you are first time user.
You cannot see the whole picture, everything is in pieces, have to go to certain forms to see exactly how it was calculated. Very hard to get rid of unnecessary forms if the system decided you need them. At some point had to delete imported data from the financial institution and re-entry manually, for could not see imported data in details and had a feeling something is missing. The software is nor bad at all, but you have to trust it is accurate and it is hard to do when you are first time user.
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Missouri
Verified Purchase:Yes
I am not tech savvy. Was able to download the program and reasonably easy to do my own taxes. Hardest part is having assembled all the documentation. Then it is plug and chug.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 16, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock