Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from Canon City, CO
Verified Purchase:Yes
Have always used HRB as my tax preparation software for both State and Federal. This year HRB could not eFile my state forms even though very little changed between last year and this year. It was a big disappointment. The mailing instructions provided was also incorrect and differed from the state's Department of Revenue website. This year's filing was a big step backwards from last year's filing.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Maryland
Verified Purchase:Yes
I've used the software for years because it is easy and gives me the best results
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: MBenzJen
from Clifton NJ
Verified Purchase:Yes
I’ve been using the H&R Block tax software for several years. Their products are easy to navigate and make it very easy to file both federal and state returns. Will continue to use their software!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Value
5
Response from HRBlockBy Maria, Social Media Team, May 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: 12many
from Utah
Verified Purchase:Yes
This product has too many updates. Updates occur even after tax filing season is happening. One of the updates caused me to miss the tax deadline. I hit submit to IRS and then left. When I pulled it up two days later it said update needed before submitting. I had submitted another return three minutes prior to this one and it went through just fine. Very frustrating.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for taking time to provide a review! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: glenn111
Verified Purchase:Yes
use it year after year, it makes taxes as easy as possible.
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Oklahoma
Verified Purchase:Yes
I have used H&R for years. I am quite satisfied with the ease of use. Back when I had several businesses, including a farm operation, I appreciated that it had all the forms I needed for both federal and state returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Russ 47
from Northern Virginia
Verified Purchase:Yes
I purchased, downloaded and began using the product about a month ago. This was my second year using it.
I had just one issue when using it, and that was with a message that indicated my file type was invalid, when actually an update needed to be executed.
My only wish for the product is that it could provide more post IRS acceptance information.
I had just one issue when using it, and that was with a message that indicated my file type was invalid, when actually an update needed to be executed.
My only wish for the product is that it could provide more post IRS acceptance information.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Hotsupper
from Mississippi
Verified Purchase:Yes
I am a long time user of H&R Software. I have always been very satisfied with the product. I especially appreciate all the explanatory information that comes with items that I would otherwise not understand and have to research. I am always very comfortable with the return I send to IRS.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, May 1, 2026
We’re thrilled to hear you had such a great experience! It truly means a lot to us that you chose to do business with us. Thank you for taking the time to share your thoughtful feedback, it brightens our day and motivates our team to keep delivering our very best. We appreciate you! 💚
Written by a customer while visiting HRBlock