This is my 7th year using the software. Each year, when you get ready to e-file, you have to install an update. Updating the software on an iMac has never worked; the install dies as the update starts. I have to go to the website to get the update and install it by hand. Then I can e-file.
WHY after all these years hasn't this been fixed?? Doesn't anyone read the reviews?
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Everything was fine except for the 1099DA form. I did not have a var-s choice for dates.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Have been using this software for years and have been very happy with it. After retirement my returns have been fairly simple, but prior to that it handled everything I threw at it.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!