Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Anonymous
from cupertino, ca
Verified Purchase:Yes
I love Taxcut. It just works. No problems, no difficulty
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HRB no more
Verified Purchase:Yes
software has errors and nobody at Block cares to fix them.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: 60Hertz
from Mess AZ
Verified Purchase:Yes
Very intuitive and easy to follow. I would have been lost trying to do my taxes without your excellent software.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tyty4life
from Cedar rapid Iowa
Verified Purchase:Yes
I was charged twice for filing. I got to the end and put in my card info then hit finish and an update thing popped up made me update and put in my card information again, and double charged me. Other than that everything else was smooth.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Some fields are required to eFile but are not necessary. I submitted 2 questions several days ago to Support and still hadn't heard back. The rest of the tool was good. I had to Google to guess at the answers so I can submit via eFile. I am crossing my fingers.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: No Merrill
Verified Purchase:Yes
Bought this product for several years this is first year it would not down load my Merrill Lynch accounts and had to do it manually This was very time consuming I have found out turbo tax will down load my accounts and will be switching back to it next year
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for your feedback! While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Mafran
Verified Purchase:Yes
Have used it for many years, and always have been very satisfied with the outcome.
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
3
Correct calculations; wrong e-filing instructions
on March 16, 2026
Posted by: tom757
from Indianapolis, IN
Verified Purchase:Yes
I was very pleased with my experience using the 2024 Deluxe Federal + State software so expected a similar experience with the 2025 software. Calculations and forms were accurate but I was unable to print a hard copy from a saved pdf file printed from the software. I also could find no option to print select pages. I had to print pages I didn't need to get the ones I wanted. The cover letter and filing instructions for e-filing my federal return would not print. The only cover letter that would print was for mailing a hard copy of my return. I worked with the chat bot to resolve and was assured my issue would be forwarded to the update team for the next update. I waited to e-file in anticipation of this correction, but it was not corrected in that update. I submitted this issue to the Help contact email address. I never received acknowledgement but waited another week for the next update before efiling, but it still would only print the standard mailing filing instructions.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
Value
2
Response from HRBlockBy Max, Social Media Team, March 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock