Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Customer Rating
4
Major problems
on March 17, 2026
Posted by: Lillibet61
from Snohomish Washington
I couldn't go to the area I wanted to on my taxes. There is too much of a gap between inputting our oil money on our 1099 miscellaneous and the schedule E. I need help interpreting the deductions listed on my 1099 miscellaneous. There was no way to detail the souce of of my 2099 miscellaneous form. It was for medical research I participated in.
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Placentia Chalk Guy
from Southern California
Verified Purchase:Yes
I've been using the H&R Block software for many years. I find it simple to use and have never had any issues after submitting the returns.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Allen J
from Kentucky
Verified Purchase:Yes
I have used H&R Block software for over 10 years. The software is user friendly and takes the stress out of preparing your Federal snd State tax returns. I highly recommend the software, you will not be sorry.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Allen, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: BC01
from KY
Verified Purchase:Yes
I've done some of my families' taxes thus far and did not have any issues. It seems to answer my questions as we go.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
Almost perfect for the first time in 20 years.
on March 17, 2026
Posted by: Almost perfect
from North Carolina
Verified Purchase:Yes
I have always given HR Block a 5 star review for the past 20 years. This year I have to give it a four because of two problems. We purchased a 2024 Ford Escape Plug Hybrid. The software did not know that they federal tax credit for this car expired in 2023. Additionally, I have to file an amended North Carolina return. The software will not allow me to submit an amended return online.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Max, Social Media Team, March 17, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fayetteville, PA
Verified Purchase:Yes
Been using for years without incident including 2025. A few programming errors made using the program a little frustrating. The main example was the label on action buttons (next, back, print, etc) were not activated, that is, if you clicked on the label area nothing happened.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: dale40
from FL
Verified Purchase:Yes
I purchase the H&R Block tax software every year. I have found it to be very easy to navigate through the various topics. Very easy to submit your return. My average refund is in my bank account within 7 days from the time that I submit my return.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
State software that is supposed to be included in the deluxe version would not download. I had to purchase again inside the program. No apparent option to get refunds for additional purchases that was supposed to be included.
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock