Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,388 Reviews)
Rating breakdown 149,388 reviews
5 Stars
97,820
4 Stars
28,082
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,729 out of
61,887)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: WCT7
Verified Purchase:Yes
Very comprehensive. Far more than I expected, so kudos to you. I did have a learning curve initially, but eventually things seem to make sense and it all fell into place. Hopefully I did it right.
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I’ve been using this software for many years because it’s so easy to do my taxes with it especially because of the guided help throughout and the check for accuracy!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Cindy, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Program was okay. The wrap up at the end leads to many loops that are difficult to escape from and difficult to get back in and do things like print. I initially opted to e-file the federal form and then wanted to print the state forms to mail in. I went round and round to get to the print page. I finally got it printed, and then wanted to go back and see about e-filing the state forms also. This is an almost impossible task. I spent many minutes trying to get there, but couldn’t. I will take another afternoon and attempt to locate the state e-file page. Very confounding and frustrating. There are also errors that pop up in the accuracy check that are ridiculously difficult to clear. Some of the “yellow” ones I could not ever clear.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Sid7776
Verified Purchase:Yes
I've used H&R Block tax preparation software for years and have never been disappointed. The software is easy to use, accurate, and engaging.
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Sid, we’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Pam Pam
from New York
Verified Purchase:Yes
Easy to follow and was very helpful with all the new changes this year
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Grand Blanc, MI
Verified Purchase:Yes
Been using your software for a number of years, super easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Nassau county, ny
Verified Purchase:Yes
Occasionally difficult to revise figures on forms once already entered, but overall makes filing easier.
Pros: Fast
Value
4
Response from HRBlockBy Maria, Social Media Team, March 20, 2026
Ed, we’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ruth 101
Verified Purchase:Yes
Your "AI Help" and your Chat bot were completely unable to answer a very basic question I had while working through the survey. Unless you have live support in future years, I will not buy your program again.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Department, March 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock