Customer reviews from HRBlock
H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Average customer rating
4.4
(149,383 Reviews)
Rating breakdown 149,383 reviews
5 Stars
97,818
4 Stars
28,079
3 Stars
10,451
2 Stars
5,420
1 Star
7,615
85%of customers recommend this product.
(
52,725 out of
61,883)
Customer Reviews for H&R Block - Tax Software Deluxe 2026 - Windows, Mac OS
Posted by: Himmel
from Florida
Verified Purchase:Yes
I buy this software every year and have been very happy with the ease of filing my return(s).
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 8, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ron9567611
from Dallas
Verified Purchase:Yes
I used TaxCut for the first time this year, since TurboTax would no longer run on Windows 10. Overall, the program worked well to do moderately complex taxes. I think the way the program deals with K-1 forms from partnerships could be improved, although TurboTax had some of the same problems. The only part of TaxCut that I really didn't like was the review process. Identifying issues that could keep a return from being correct or even acceptable by the IRS is one thing, but doing all the verifications of worksheets that the IRS never sees is a pain. This could be averted if HRBlock makes it more clear that you can skip the corrections to worksheets. I also did not like the fact that I had to manually visit each Schedule B transaction that was imported to verify its correctness. Not a problem if you only have a few, but I had hundreds. This step itself took me the better part of an hour.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 8, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: MikeKtoday
from Denver
Verified Purchase:Yes
90% great. Complex situations not handled great - I got a k-1 and k-3 from my employer. The software had no place to enter all the information and no guidance. In the end AI explained it all and most of the information didnt need to be entered. That wouldve been very helpful to know
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 4, 2026
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: BangkokBarry
from Bangkok Thailand
Verified Purchase:Yes
Everything is OK, except for treatment of K1s. That could be greatly improved
Response from HRBlockBy Andrea, Social Media Team, September 2, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Mike g02
from California
Verified Purchase:Yes
I filed my taxes over three weeks ago and I have not received any update When I tried calling, there's not a live agent that can help me.
It has reached the accepted stage, but not the approved
I need some help under Understanding what the issue is.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Andrea, Social Media Team, August 31, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help. If you've already tried this method, please message us privately at www.facebook.com/hrblock.
Written by a customer while visiting HRBlock
Customer Rating
5
The Gold Standard
on August 28, 2026
Posted by: StevenEthan
from Ormond Beach FL
I’ve been using HR Block tax software for more than 15 years. It’s so easy to use and super reliable to help you complete your taxes accurately.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, August 28, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for 15 years of loyalty! 💚
Written by a customer while visiting HRBlock
Posted by: Bob2304
from Rogers AR
Verified Purchase:Yes
I had to do a schedule k and its explanation sucked and was hard to do. Also at the review kept saying wrong but I just put information from forms in and it did not want to except it. Plus at start of state it showed getting back an amount but soon as I started it lowered a lot without even showing why. The software said I had to file state as filed jointly because one person had no itemized deductions even though federal did not use itemized deductions
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Andrea, Social Media Team, August 25, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
3
on August 22, 2026
Posted by: Ang83
from Mass
I was not able to file electronically so had to print and mail. Very disappointed!!
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Department, August 24, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock