Customer reviews from cafeappliances.com
Caf - Specialty Smart 10-Cup and Single Serve Coffee Maker with Glass Carafe - Matte Black
Average customer rating
4.7
(29 Reviews)
Rating breakdown 29 reviews
5 Stars
25
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
1
Customer Reviews for Caf - Specialty Smart 10-Cup and Single Serve Coffee Maker with Glass Carafe - Matte Black
Customer Rating
5
Get rid of the pod and start making real coffee again
on August 30, 2026
Posted by: MarcC
[This review was collected as part of a promotion.] I recently started using café brand coffee maker, and it has exceeded all of my expectations. The gold level brewing system truly shows in the final cup - the flavor is Rich, balanced, and consistently delicious. The machine extracts the coffee perfectly every time, bringing out smooth notes without bitterness.
The design feels premium, the controls are intuitive and the performance is reliable enough to use in a busy environment


Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and superb coffee
on August 30, 2026
Posted by: Raindrop
Beautiful machine. It’s my second one coffee is great. I love that Alexa can turn it on. Now my last one only lasted for two years that’s why I decided to get the techno worm mocha master because it had a five year warranty, but the coffee didn’t compare to the café appliance so I opted to get another one and hope maybe I can go beyond two years.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Modern look with the perfect pour!
on August 19, 2026
Posted by: VictoriaB
[This review was collected as part of a promotion.] Wow, this is a gorgeous and aesthetically pleasing coffee maker. But that’s not all it is! It is modern. With Bluetooth technology, I can start my pot right from my phone! The machine overall is QUIET, which is amazing for making a morning coffee when everyone is sleeping. The carafe size is perfect for 2-4 people. I also really enjoy you can choose to make a gold standard pot of coffee. Overall, an amazing machine that is definitely worth adding to your kitchen or coffee bar 😍
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Beautiful and convenient
on August 17, 2026
Posted by: LoveK
[This review was collected as part of a promotion.] After using this machine over the past 2 weeks I have to say I’m pleasantly surprised with the consistency and convenience of this machine. Setting up the machine was easy and it looks beautiful in my kitchen. The quality is great and seems like it will last me a long time. I love the fact that I am able to connect the machine to an app on my phone and brew at my own convenience. I used my own beans and the coffee came out delicious! Definitely a machine worth buying to elevate the look of your kitchen while getting deliciously made coffee!
Written by a customer while visiting cafeappliances.com
Customer Rating
3
Beautiful but missing some functions
on August 15, 2026
Posted by: SkylarI
[This review was collected as part of a promotion.] Firstly I will say that this is a beautiful coffee machine. It’s visually appealing and I really love that it is Wi-Fi connected and I can control it from the app.
The coffee we’ve made is pretty average, nothing amazing but not horrible. We’ve only used it on the “gold” setting since the machine suggests that for the best brew.
We’ve only been using it with paper filters because the reusable filter seems like a nice option but something that will be annoying to clean. Other than that the carafe has been easy to clean and I appreciate that it comes with a water filter for the tank.
My main issue with this machine is that the hot plate doesn’t have a way to turn it back on. Sometimes my husband will make coffee and then not drink it for hours later. Turns out the warming plate automatically turns off after 2 hours and there’s no way to just turn that on (compared to another coffee machine we have that has a warm function).
Response from cafeappliances.comBy Diego, Cafe_Appliances, August 19, 2026
We appreciate your feedback regarding the warming plate of your unit. We are going to share your comments with our product team for review.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Never drinking single serve coffee again
on August 12, 2026
Posted by: AlyssaF
[This review was collected as part of a promotion.] As a longtime user of single cup coffee makers I finally decided to switch back to good old drip coffee. I love the ease and flexibility of this drip coffee maker I can still enjoy iced coffee without having a separate machine. The hot plate stays hot for 2 hours and keeps my carafe warm until I’m ready for my next cup. I love how easy it is to brew coffee from my phone thanks to the smartHQ app. I’m not able to enjoy so much more coffee without feeling wasteful.
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Easy setup and convenient to use.
on August 12, 2026
Posted by: MiS3
[This review was collected as part of a promotion.] I’ve been really enjoying this coffee machine so far. Assembly and setup were very easy and straightforward, and I was able to get it ready to use without any trouble. The controls are simple and intuitive, so there wasn’t much of a learning curve.
I especially like the scheduling feature, which lets me set a specific time for the coffee to brew. It’s really nice to wake up and have fresh coffee ready.
The weight feels reasonable and the glass carafe is easy to handle. I also really like the clean,simple design.
Overall, I’m very happy with it.
Easy to assemble, easy to use, convenient, and great-looking!
Response from cafeappliances.comBy Diego, Cafe_Appliances, September 11, 2026
We’re glad you’re enjoying how easy and convenient this coffee machine is! The scheduling feature is especially handy for waking up to fresh coffee, and the simple controls make it easy to brew without a learning curve. With Gold Cup Performance and five brew strength options from Light to Bold you can also customize each cup to your liking. We love hearing that the clean design is another plus!
Written by a customer while visiting cafeappliances.com
Customer Rating
5
Best Part of the Morning
on August 12, 2026
Posted by: CoryM
[This review was collected as part of a promotion.] This coffee maker makes an amazing brew! I have tried several coffee makers over the years, even ones that grind the beans for you. And I always resort back to normal drip coffee maker. Love the design and quality of this Cafe coffee maker. Fits our kitchen decor well. I also love the dishwasher safe carafe for cleaning like once per week. We do sometimes use the custom precision brew dial to modify the taste a fuzz on our morning brew. Overall awesome product and will be staying in my kitchen for some time!
Response from cafeappliances.comBy Diego, Cafe_Appliances, September 11, 2026
We’re so glad you’re loving your Café coffee maker! It’s great to hear that the design fits so well in your kitchen and that the dishwasher-safe carafe makes cleanup easier. The custom precision brew dial is a great way to fine-tune your morning cup, while the Gold Cup setting helps deliver barista-quality coffee right at home. We love that you can also brew anywhere from 1–10 cups depending on what you need!
Written by a customer while visiting cafeappliances.com