Customer reviews from kitchenaid.com
KitchenAid - 20 Cu. Ft. 36-Inch Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Average customer rating
4
(27 Reviews)
Rating breakdown 27 reviews
5 Stars
11
4 Stars
10
3 Stars
3
2 Stars
1
1 Star
2
78%of customers recommend this product.
(
18 out of
23)
Customer Reviews for KitchenAid - 20 Cu. Ft. 36-Inch Counter-Depth French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Customer Rating
4
Perfect for me
on February 19, 2026
Posted by: Luvcake
from Arcadia, CA
[This review was collected as part of a promotion.] I like that this refrigerator offers filtered water and makes ice as well. It is small on the inside so if you have a big family this might not be a good fit for you. It's only my husband and I, so it fits our needs. In order to access the filter button for filtered water you do need to open both doors to close properly. It also tends to collect moisture inside which makes certain areas wet but there is a humidity control button on the inside that helps with this. Also, when it makes ice there is a loud swooshing sound that last for a few seconds then it stops. These are the issues I noticed with it. Overall, it's still a good refrigerator and I like the design of the water filter being on the inside. I would advise to take advantage of the insurance it offers when you register your fridge. It's cost about a venti drink at Starbucks, but monthly. Hope this helps.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Fit space, available quickly, good brand
on February 15, 2026
Posted by: JK73
from Tulsa,OK
[This review was collected as part of a promotion.] I bought this a week ago when my 17 year old Kitchenaid stopped working suddenly. I have had appliances (stove, dishwasher, fridge) repaired over the years and the repair people always said stick with US brands like Kitchenaid because they are easy to get parts and repair. The delivery driver also commented that Kitchenaid are work horses so hopefully I get 17 or more years out of this one too.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Choice!
on February 8, 2026
Posted by: Mar10
from Brooksville, FL
[This review was collected as part of a promotion.] I bought this a month ago and it fits perfect and works great so far.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com