Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4 out of 5
4.4
(398 Reviews)
Open Ratings Snapshot
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product. 
(
151 out of 176
)
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Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Customer Rating
2 out of 5
2
Stand is horrible
on August 8, 2026
Posted by: EngrD
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the razor. BUT the stand is a joke. A better stand is made but it seems you cannot buy it unless you buy it along with the razor
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, August 11, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare.

Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon!

Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Great shaver! Trimmer needs work.
on August 7, 2026
Posted by: BVCope
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love this shaver overall. The only negative is the trimmer attachment. The trimmer should be built in for convenience and could be a little better trimmer overall.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great shaver : Would recommend
on August 7, 2026
Posted by: Ste C
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Didn’t expect much of an upgrade, I was completely wrong. The i9000 gives a noticeably smoother shave, and it still handles the job well even when I’ve let things grow out for a few days longer than I should have.
The included attachments are all genuinely useful. My one caveat: I loaded the companion Shaver app but didn’t find it worth using day to day. That said, I do rely on the color indicator on the head, it’s a simple, effective way to tell whether I’m applying the right amount of pressure.
Would recommend.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Best Shaver I’ve Ever Owned
on August 5, 2026
Posted by: Zylinux
Verified Purchase:Yes
I bought the i9000 Prestige Ultra XP9402, and after using it I’m honestly impressed. My old foil shaver broke, so I needed a replacement — and this Philips model is on a completely different level.
It’s a rotary shaver, and it performs way better than any foil shaver I’ve used. I’ve never owned a rotary shaver before, but the difference is huge.
It gives a very smooth, clean cut, and the self‑cleaning system is a major bonus. My skin is very sensitive, yet this shaver feels gentle and doesn’t irritate me at all.
Overall, it’s fantastic, and I give it 5 stars.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great shaver with many innovative features
on August 5, 2026
Posted by: ljcohen
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have owned 3 Phillips shavers over the past 25+ years, and this one is the best yet. The shaver has a great feel and a number of electronic innovations. The save is very smooth, and there is light around the shaving head that changes colors and lets you know if you are applying too much pressive (very little pressure is needed against the skin. It is pricey, but in this user's opinion, and with the service life of Phillips shavers, it is well worth the investment.
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
Quieter, more uniform shave.
on August 4, 2026
Posted by: MHopki
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've used Braun shavers for years. Here are the comparative advantages I see in the i9000 Prestige Ultra XP9403:
SO, so much quieter. I can actually carry on a conversation while shaving.
Shaves more uniformly than the Braun. There are some areas of my face that the Braun just can't seem to get to, without going over the same spot exhaustively.
SHAVES LONG HAIRS PAINLESSLY - With the Braun, when the whiskers get too long, it hurts. And they don't get cut.
Cleans in a fraction of the time of the Braun cleaning unit, and does so more effectively.
Charges much more quickly, although it may not hold a charge as long as the Braun.
One trade-off - It could be that the Braun shaves parts of my face closer, but it's worth it to get the more uniform shave of the Prestige, along with the other benefits.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4 out of 5
4
The charge lasted me all 8 days I was gone.
on August 3, 2026
Posted by: Irishcowboy
Verified Purchase:Yes
[This review was collected as part of a promotion.] I purchased this shaver to use mainly on vacations or while away from home to avoid the hassle of having to bring on the things necessary for shaving with a regular razor. The electric shaver works well, but I would really like to have a way of traveling with the cleaning solution that would allow it to be kept in my luggage while I am moving from one destination to another.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great shaves, good battery life, weak manual
on August 2, 2026
Posted by: Avalonweightoogogh
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] It was time to replace my old shaver and I wanted one that did not require a stand to always be plugged in to recharge. After a lot of waffling over specific models, I decided to go ahead and purchase this offering. I am quite happy with it, the shaves are close and the combination of shaver and sanitizer provides ample cord-free shaving time. The one thing I find could be improved is the pictograph-based user manual. There are not enough pictures presented to clearly describe all the features -- I still have not comfortably decoded the cleaning cycle using the supplied cleaning fluid. The GroomTribe app is somewhat over the top (it clearly is not necessary to use the shaver), but nonetheless fun. It would be better if the USB cable was Type C instead of Type A.
I would recommend this to a friend!
Written by a customer while visiting philips.com
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