Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4
(398 Reviews)
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product.
(
151 out of
176)
Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Works great so far. The app is nice to use with it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Jimmy 123
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This new razor is fantastic works great a little high price but worth every penny. And yes i would buy again if i needed one.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Pharmer5
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Over the years I have bought many electric razor and they all end up in the closet because they didn't give me a close shave. The Phillips I9000 is different it makes shaving a breeze and provide the shave that I got from using a razor.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Kodi J
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I have used the old style Norelco,'s for 20 years. I can't get use to this 3 head wonder. I don't think it shaves as well and is not as comfortable as the old style. I have the 9400 model and really don't like it a lot. The shave is not bad but it takes forever. (6 mins or more for me to get a good shave)
No, I would not recommend this to a friend.
Response from philips.comBy Philips Consumer Care, July 12, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with the Philips Norelco i9000 and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with the Philips Norelco i9000 and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
4
Great Shave. Disappointing accessories.
on July 7, 2025
Posted by: Loyal Consumer 7
Gender:Male
I upgraded from a 7 year old Philips Norelco S9721 to the Prestige Ultra XP9402/86. The shave of the new razor is much better. Only shaved once with it but the difference is significant. By buying the top-of-the-line shaver I thought I would get the best materials. The stand is totally weak, the shaver wobbles in it. Such a terrible stand. Plus the cleaning pod once opened cannot really be stored anywhere since the fluid will come out. How can you get this wrong?
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
4
Worth a try? Yes, depending on your type of hair
on July 6, 2025
Posted by: BadBobB
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] For the first month of use of two, I would rate it a 5+. A very fine shaver in all aspects. While I still love it overall, I find within 2 months I can feel the blades losing sharpness. I am concerned that within 6-12 months, they will be sufficiently dull to warrant new blades as my shaving time will increase significantly. I read something similar in a review prior to purchase, but hoped it was not the case. I suspect if you have a light hair growth you will have no problems. I have also found the charging percentages can change significantly per shave. For the price, I am a bit disappointed, but will hope for improvement as time goes on.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
i9000 prestige ultra
on July 5, 2025
Posted by: nobody444678
It is extremely unpleasant to shave my beard and still have some hair left. I have to return frequently to remove it, even if I shave it quickly, it still causes irritation. Consequently, I remain uncomfortable for three days due to the discomfort and pain from shaving my beard. However, shaving my head is significantly more challenging and uncomfortable. so i use blades for my beard which much more better than Philips , i9000 Prestige Ultra
Written by a customer while visiting philips.com
Posted by: ProsperoX
Verified Purchase:Yes
[This review was collected as part of a promotion.] There are pros & cons. It’s light and comfortable to hold while shaving. It’s a great device with multiple options to use in the settings and it’s easy to clean the heads. The only negative, having a 7 day scrub takes multiple efforts which is time consuming.
Written by a customer while visiting philips.com