Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4
(398 Reviews)
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product.
(
151 out of
176)
Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Posted by: Zz0025
Verified Purchase:Yes
[This review was collected as part of a promotion.] Switched from foil razor after 5 years of usage This i9000 gives me the smoothest shave . I am happy with the purchase.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: B0B53
Gender:Male
Verified Purchase:Yes
Tres bonne qualité de rasage. mais gestuelle un beu complexe. Le pod clean pas une géniale idée. Le rasoir reste humide 24 heures apres utilisation. Besois de netttuyer la tete de rasage tout les jours. Le rasoir a besoin d'etre rechargé avent usage. C'est la grande déception ce pos clean. La mise a jour du rasoir via vlue tooth font descendre drastiquement l'autonomie du rasoir
Written by a customer while visiting philips.com
Posted by: Elchad
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great shave. However, extremely disappointed in battery life. Product claims 60 minutes of shave time on a full charge. I’m lucky to get 15 minutes before it dies. My beard is light and am dry shaving.
Response from philips.comBy Philips Consumer Care, August 19, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Norelco i9000 Prestige Shaver and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Philips Norelco i9000 Prestige Shaver and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Wjg1
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Your thoughtfulness and for the every day consumer is over the top!
Every worry about anything related to a man's shaving process has been resolved.
Selecting the type of shave, ease of cleaning, and sanitizing the head are well done.
Yes, after shave results with no irration are fantastic.
Thank-you
Wjg
Every worry about anything related to a man's shaving process has been resolved.
Selecting the type of shave, ease of cleaning, and sanitizing the head are well done.
Yes, after shave results with no irration are fantastic.
Thank-you
Wjg
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: DarylB
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The main reason is that the flexible head on the shaver is poorly designed. When I am shaving around my jaw line one of the flaps holding the shaving flaps will depress and one will stay up creating a one up one down situation that catches my jaw bone. For some reason this is unique to this shaver. I have owned many Phillips shavers with smaller heads and this did not happen ie. the Phillips I9000 round head design
No, I would not recommend this to a friend.
Written by a customer while visiting philips.com
Posted by: sam33
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I use the machine to shave my head very much to make it bald every day, the regular manual razor cuts and gives me a great result, when using this new machine I find that it takes a very long time to give me the same result as I have to pass the machine in addition to the huge number of repetitions in circles and vertically to give me the same result
i want to replace it with another philips product
No, I would not recommend this to a friend.
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, August 14, 2025
Hello!
Thank you for sharing your experience with the Philips i9000 Prestige Ultra XP9400/89 Shaver. We're sorry to hear it's not meeting your expectations for head shaving. Feel free to reach out to us, so we can look into it and find a solution for you.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Thank you for sharing your experience with the Philips i9000 Prestige Ultra XP9400/89 Shaver. We're sorry to hear it's not meeting your expectations for head shaving. Feel free to reach out to us, so we can look into it and find a solution for you.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Imoon
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought two shavers. The first one had a bad battery and didn’t charge at all. The second one had a battery that discharged extremely quickly during the five minutes of charging, about 15% of its charge was discharged, which is abnormal. I returned both phones and continued using the old one.900
Response from philips.comBy Philips Consumer Care, August 13, 2025
Hi there,
We’re truly sorry to hear about the experience you've had with your Philips Norelco i9000 Prestige and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’re truly sorry to hear about the experience you've had with your Philips Norelco i9000 Prestige and thank you for bringing this to our attention.
We'd like to look into your case immediately and ensure a prompt resolution for your issue.
Please consider reaching out to us via one of our social media channels. We're available 24/7 on Facebook, Instagram and Twitter @Philips. Your feedback and concerns are important to us, and we're here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: bob266
Verified Purchase:Yes
[This review was collected as part of a promotion.] Been using Norelco electric for years, but this model is finally the absolute best...
Written by a customer while visiting philips.com