Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4
(398 Reviews)
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product.
(
151 out of
176)
Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Posted by: Paulywolly
Gender:Male
Verified Purchase:Yes
This customer did not provide a text review.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Lubdub
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I've had about 7 Philips shavers, always buying the top of the line. The battery of this shaver is terrible. I returned the shaver after 3 weeks. My battery would deplete and need recharging after 3 shaves. My shaves were about 2'30" long and I used the cleaning device from my previous shaver after each use. I thought it was a bad battery, but the replacement I got is little better. I got 5 shaves and after recharging my battery is nearly dead on the replacement. My other Phipils shavers would last about 10+ shaves between recharging.
Not practical for traveling due to the bulky and heavy container.
Doesn't come with a plug!!
Not practical for traveling due to the bulky and heavy container.
Doesn't come with a plug!!
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, September 28, 2025
Hey, Thank you for bringing this to our attention. We're regretful to hear that our product is not working effectively for you. We’d like to take a further look at it, to understand what’s causing this issue and help you find a solution. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page. We look forward to resolving this issue for you. Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: PapaMP
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall, the shaver is great, the only thing that is definitely needed is longer battery life. The shaver discharges much faster than all of Philips other shavers.
But, the shave bar none is the best
But, the shave bar none is the best
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
This is the best shave they have made and worth it
on September 24, 2025
Posted by: Blunight
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is the best shaver I have ever owned! Love the feel, love the handling, it is a great tool!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: KenB4
Verified Purchase:Yes
[This review was collected as part of a promotion.] Philips is my go to brand for electric shavers. This one is the best of the best. So far. It gives me the closest shave while still being kind to my skin. It’s efficient and effective. And it does all that while not disturbing my morning with harsh buzzing. The gentle whir of this rotary is pure zen.
Written by a customer while visiting philips.com
Posted by: Wes H
Verified Purchase:Yes
[This review was collected as part of a promotion.] Smooth shave, easy to clean and exceptional quality
Written by a customer while visiting philips.com
Posted by: Clean Cut Guy
Verified Purchase:Yes
[This review was collected as part of a promotion.] This razor gives me the closest shave I have ever had from any razor. . .I love the cleaner, the case, the charging stand, the app. . .everything, really, I just wish the shaving head had less of a squared-off ridge around it. . .I have a goatee and it makes it a bit hard to get the blade in close to theses areas.
Written by a customer while visiting philips.com
Customer Rating
4
Shaver is good, but instructions are terrible.
on September 20, 2025
Posted by: SpaceBrain75
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I think i9000 Prestige Ultra was a good purchase. It shaves well. I feel like the battery does not hold as much shave time as my older 9000-series Philips Norelco Shavers. I wish there were options for more attachments so that I could get away with using the other precision trimmer from Philips Norelco. The cleaner is interesting. My old Philips Norelco shaver had a powered, charging cleaning station and would let me know when it was time to change the cleaning cartridge. I am not entirely sure how this unpowered cleaning station is supposed to warn me when it’s time to change the solution. Let’s be honest, the fact that instructions are all in picture is really annoying and assumes the user can’t read English, Spanish, German, or French. Customers are not getting dumber, so what Philips Norelco Technical Writer came up with the picture idea? Electronics like shavers are not sold at IKEA, so why do you have to dumb it down. Please provide written instructions because they are incomplete with pictures. Who ever came up with that idea should be fired. Aside from that, the shaver does its job and I am happy with it. I just wish those in charge realized your customers can read and need words with the pictures. Trust me I have searched the internet for additional instructions. I would call, but I am sure I will get a foreign call center because Philips does not care that the customer experience is good, they just care that it is good enough to probably handle 50% of customer issues. Good shaver, terrible instructions.
I would recommend this to a friend!
Written by a customer while visiting philips.com