Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4
(398 Reviews)
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product.
(
151 out of
176)
Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Customer Rating
5
Review
on December 8, 2025
Posted by: RTTest
Review for Facehsvaers of US Locale with this test
Written by a customer while visiting philips.com
Posted by: Lou02871
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Closer shave than previous Norelco shaver which I have used for years.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: George G
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I had Philips Norelco shaver 1280x for many many years and yes it is still working except the battery charges only 20 minutes and you guys not selling replacement for it so I bought i9000 and it is excellent shaver yes I love it very much it is a 10 from me thank you. Very good job 👍
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Sharkguy
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Overall the shaver is good. My first impressions were how fast and complete it shaved. I really liked the AI feedback. After a month, I am noticing a couple things; 1)battery life is very short. I leave the shaver in the charging stand so it is always fully charged but after a 2-3 minute shave and a single cleaning run in the upside down cleaner, the battery is often at 64%, that means 2 shaves and 2 cleanings on a single charge; 2)after about a month I notice I am missing a number hairs in every shave and need to go back and touch up. This is likely how I am shaving but come on shaving isn’t that difficult.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: MJR45
Verified Purchase:Yes
[This review was collected as part of a promotion.] Excellent shaver. Haven't used a blade since the purchase as it is as good or better than my Gillette blade
Written by a customer while visiting philips.com
Customer Rating
2
Forget the advertising, pass this one by.
on November 29, 2025
Posted by: TBGG
Up until this purchase, I used a Braun. It stopped working after 8 years and based on reviews and
What Philips wrote about their razor, I decided to buy the Prestige Ultra. It took me 4 days to master the proper use, my foil razor took me about a half an hour to learn to use it properly. The prestige feel good in the hand, it’s a lovely design, but unfortunately this is where the praise stops. It doesn’t give me a close shave in 3,4,or even 6 minutes at any setting. At best it leaves me with barely visible beard that feels as rough as sandpaper. It does not cut at or below the surface and the hair under my chin and above my upper lip have that 5 o’clock shadow no matter how much or how long I shave.
What Philips wrote about their razor, I decided to buy the Prestige Ultra. It took me 4 days to master the proper use, my foil razor took me about a half an hour to learn to use it properly. The prestige feel good in the hand, it’s a lovely design, but unfortunately this is where the praise stops. It doesn’t give me a close shave in 3,4,or even 6 minutes at any setting. At best it leaves me with barely visible beard that feels as rough as sandpaper. It does not cut at or below the surface and the hair under my chin and above my upper lip have that 5 o’clock shadow no matter how much or how long I shave.
Response from philips.comBy Alexandros, Global 247, November 30, 2025
Hello there.
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
We’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case. Please consider reaching out to us.
We are available on social media, Facebook/Instagram (@Philips) or X (@PhilipsCare). If you don't use social media, you can also get in touch via our contact page ( https://www.usa.philips.com/c-w/support-home/support-contact-page ).
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: An Aviator
Verified Purchase:Yes
[This review was collected as part of a promotion.] Razor works as advertised. Not as close a shave as a manual razor but close enough
Written by a customer while visiting philips.com
Posted by: Pharmacie
Verified Purchase:Yes
Meilleur rasoir à vie. J’ai toujours eut des rasoirs Phillips mais celui-ci les surpasse de loin.
Written by a customer while visiting philips.com