Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4
(398 Reviews)
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product.
(
151 out of
176)
Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Customer Rating
1
Razor Burn Only
on February 19, 2026
Posted by: UnhappyCustomer2500
Gender:Male
Razor burn, no matter what I try. Every setting. Foam. Electric shaver oil. Every prep method. This thing just doesn't work. Even when it does, the shave is okay at best. My OneBlade does a better job for 1/10 of the price.
No, I would not recommend this to a friend.
Response from philips.comBy Georgios Mariolis, Philips Consumer Care, February 21, 2026
Hey,
Thank you for sharing your feedback with us. We regret to hear that our product isn't working effectively for you. We’d like to look into this further to understand the issue and improve your experience. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to assisting you.
Best regards,
Philips Consumer Care
Thank you for sharing your feedback with us. We regret to hear that our product isn't working effectively for you. We’d like to look into this further to understand the issue and improve your experience. Please reach out to us on Facebook, Instagram, or X @Philips. If social media isn't convenient for you, you can also contact us through the Philips support page.
We look forward to assisting you.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Speedster 169
Gender:Male
Verified Purchase:Yes
It does take a little getting used to. Nice close smooth shave. It’s tough to get in under the nose areas. I own a Philips razor before buying this one . No box with the cord .
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Steve’s_Gotta_Havit!
Verified Purchase:Yes
[This review was collected as part of a promotion.] The i9000 gives a great, close shave. The accessories work really well for trimming and cleaning.
Written by a customer while visiting philips.com
Customer Rating
5
Awesome smart shaver!
on February 15, 2026
Posted by: Selleck
Gender:Male
I recently bought this beautiful shaver for myself and it’s the best one I ever bought. I had other brands before but I didn’t get the same close shave that I do with the Philips Norelco. I recognize that it’s an expensive one but the features are top notch. Light and sturdy at the same time,no irritation after shaving my neck ( always had problems with the previous brands) . Love the UV charging case that disinfect your shaver and the pool pod that cleans it perfectly in just one minute! Looking to buy the charger stand with light and the nose trimmer. I recommend this shaver to everyone and mostly for men that have a very sensitive skin like mine!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Warrior51
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Because the razor was not working after a few weeks
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, February 14, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention. We'd like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we're here to help. Hope to speak to you soon! Best regards, Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Skier47
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the technology behind the 9000 Elite Ultra. Great feedback while shaving and ultra close, comfortable shaves!
Written by a customer while visiting philips.com
Posted by: Dub69
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the quality feel. The performance is even better. The shaving experience is smooth and comfortable while providing an extremely close shave. This is the best razor I have ever owned.
Written by a customer while visiting philips.com
Posted by: magicman123
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] First time using an electric razor, and i decided to splurge and get the top of the line.BOy was this worth every cent. The shave is like using my blade, without cuts, nicks, etc, This is so comfortable, takes me about 5 minutes to shave, and fun. I used to hate shaving with blade. Very happy customer, and a snap to clean!
I would recommend this to a friend!
Written by a customer while visiting philips.com