Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4 out of 5
4.4
(398 Reviews)
Open Ratings Snapshot
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product. 
(
151 out of 176
)
Best Buy Privacy Policy
Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Customer Rating
5 out of 5
5
on April 6, 2026
Posted by: 803041
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] The BEST shaver I have ever owed. My face smooth as glass.
I would recommend this to a friend!
User submitted photo
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
I expect to be using this product for a very long.
on April 5, 2026
Posted by: Andwele
Verified Purchase:Yes
[This review was collected as part of a promotion.] I received the shaver as a Christmas gift from my wife. I really like the shaver. Even if I skip shaving for a day or two I still get a smooth, close shave.
Written by a customer while visiting philips.com
Customer Rating
3 out of 5
3
Good but bt hasn’t worked
on April 4, 2026
Posted by: HeroMc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Didn’t receive small trimmer w it and didn’t realize it for a month. Haven’t been able to connect to Bluetooth ever. Shaves well when it’s working properly I think the Bluetooth affects it sometimes.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Performance
on March 31, 2026
Posted by: Winner Hsiao
Verified Purchase:Yes
All performance is very excellent Aand easy to operation.
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
9000 series is the best
on March 29, 2026
Posted by: Very Happy!!!!
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great razor!Cuts great! very smooth, am very happy with my purchase!!!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Amazing
on March 29, 2026
Posted by: The Senpai
Gender:Male
Verified Purchase:Yes
Amazing precision and softness of the shave even it it's close the skin.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5 out of 5
5
Great Shaver!
on March 28, 2026
Posted by: DCScott
Verified Purchase:Yes
[This review was collected as part of a promotion.] Best shaver I ever had! quick and easy to use with closest results ever!
Written by a customer while visiting philips.com
Customer Rating
1 out of 5
1
at least it does shave If I amd careful!!
on March 28, 2026
Posted by: MRGreenwood
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Light Guidance is a joke it takes only 1oz of pressure to change from green to orange!!! Seriously!!
The new shave hard is sharp and pointed and grabs the skin and causes bleeding!!! My old 9000 the shave is round and does not have this problem!!
The cleaning station method for the shaver does a terrible job and I have to clean my self manually!!!
No, I would not recommend this to a friend.
User submitted photo
User submitted photo
Response from philips.comBy AlexandraRevekka Emmanouilidou, Philips Consumer Care, March 30, 2026
Hello!

We are sorry to hear about your experience and thank you for bringing this to our attention. We would like to look into your case immediately and ensure a prompt resolution for your issue.

Please consider reaching out to us via one of our social media channels. We are available 24/7 on Facebook, Instagram @Philips or X @PhilipsCare. Your questions and concerns are important to us, and we are here to help. We hope to speak to you soon!

Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
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