Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4
(398 Reviews)
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product.
(
151 out of
176)
Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Customer Rating
1
Not so great
on April 18, 2026
Posted by: Charg5
Have had my razor for several months. Does not charge in charging case, razor battery runs out very quickly. It does shave well though. Just purchase the razor and save your money.
Response from philips.comBy Alexandros, Global 247, April 18, 2026
Hello there.
Thank you for taking the time to share your experience with us. We’re sorry to hear about the charging issue with the case and the short battery life you’ve described. We understand how frustrating this can be, especially when you’ve otherwise been satisfied with the shaving performance.
We’d like to look into this further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it’s important to us, and we’re here to help.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your experience with us. We’re sorry to hear about the charging issue with the case and the short battery life you’ve described. We understand how frustrating this can be, especially when you’ve otherwise been satisfied with the shaving performance.
We’d like to look into this further and see how we can help. When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback — it’s important to us, and we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: Cameraguy
Verified Purchase:Yes
[This review was collected as part of a promotion.] The shave itself is fantastic. It is absolutely as good as a blade. The only reason for four stars is the awful charge life. The internal computer seems to always be running in the background, thus shortenings the life of the charge.
Written by a customer while visiting philips.com
Posted by: SwisGator
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I love the razor, shave is excellent. Had battery issues with the first one I bought, BUT Phillips was excellent in replacing it. The cleaning pod is wonderful and keeps the razor very clean, I use is daily. The app that connects with the razor is nice and has useful features, but I did not connect it with the new one as it seems to create an issue with the battery life. I've been using Phillips razors all my life, this is the best one yet.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Steelbeard124
Verified Purchase:Yes
[This review was collected as part of a promotion.] I would recommend this shaver to anyone who wants to take electric shaving to the next level. This is the quietest smoothest running Philips I have ever used.
Written by a customer while visiting philips.com
Posted by: cat 64
Verified Purchase:Yes
[This review was collected as part of a promotion.] close shaves, easy to clean, quick charge and auto clean
Written by a customer while visiting philips.com
Posted by: Masked Marvel
Verified Purchase:Yes
[This review was collected as part of a promotion.] Using Philips /Norelco shavers for 50+ years; i9000Ultra is the closest, smoothest and best ever! App provides a wealth of useful information including real time data and guidance.
Written by a customer while visiting philips.com
Posted by: Robin Hood
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I used phillips razor for more than 60 years and this one is the best razor I ever had.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great performance, slight learning curve from foil
on April 7, 2026
Posted by: HDSRaptor
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Coming from a Braun 760s, there was definitely an adjustment period with this shaver. The shaving style is different, and it took a few uses to get the technique right. Initially, I did experience some mild irritation, even on the gentle setting, especially on the neck.
That said, once I slowed down and let the shaver do the work, the results improved noticeably. The shave is very close, and the SenseIQ feature does a good job adapting to facial contours. It feels like a more advanced system overall compared to what I was used to.
Build quality is excellent, battery life is strong, and it performs well both wet and dry. I expect the irritation will continue to decrease as my skin adjusts.
If you’re switching from a foil shaver like Braun, give yourself a little time to adapt. Once you do, this is a high-quality, premium shaver that delivers great results.
I would recommend this to a friend!
Written by a customer while visiting philips.com