Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4
(398 Reviews)
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product.
(
151 out of
176)
Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Posted by: Alex LV
Verified Purchase:Yes
[This review was collected as part of a promotion.] The battery is poor; It wears off overnight; It lasts for 4-5 shaves only…
Good shaver otherwise.
Good shaver otherwise.
Written by a customer while visiting philips.com
Customer Rating
5
Best Norelco razor in 50 years self cleaning
on April 27, 2026
Posted by: Baddog 67
Gender:Male
The Phillips XP 9402 is a masterclass in grooming technology, and after putting it to the test, it is clear that this isn't just another razor—it’s a long-term investment in your daily routine.
Performance & Precision
From the first glide, the XP 9402 distinguishes itself with incredible efficiency. It handles contours with ease, providing a shave that is remarkably close without the irritation often found in high-performance electric shavers. Whether you are dealing with a few days of stubble or maintaining a clean look, the motor remains consistent and powerful.
The "Day One" Experience Every Day
The standout feature, however, is the sophisticated cleaning system. While many razors begin to lose their edge or feel "clogged" after a few weeks of use, the XP 9402 feels brand new every single morning.
• Effortless Maintenance: The cleaning process is seamless and thorough, removing every trace of hair and residue.
• Restored Performance: Because the system effectively sanitizes and lubricates the blades, you avoid the gradual "pull" that happens with older blades.
• Freshness: There is a distinct, "out-of-the-box" feel to the shave every time you pick it up.
Final Verdict
If you are tired of the declining performance that usually comes with electric razors, the Phillips XP 9402 is the solution. It delivers a premium, professional-grade shave, and thanks to its superior cleaning cycle, that "new razor" feeling never actually fades. It’s reliable, hygienic, and consistently sharp—truly a cut above the rest.
Performance & Precision
From the first glide, the XP 9402 distinguishes itself with incredible efficiency. It handles contours with ease, providing a shave that is remarkably close without the irritation often found in high-performance electric shavers. Whether you are dealing with a few days of stubble or maintaining a clean look, the motor remains consistent and powerful.
The "Day One" Experience Every Day
The standout feature, however, is the sophisticated cleaning system. While many razors begin to lose their edge or feel "clogged" after a few weeks of use, the XP 9402 feels brand new every single morning.
• Effortless Maintenance: The cleaning process is seamless and thorough, removing every trace of hair and residue.
• Restored Performance: Because the system effectively sanitizes and lubricates the blades, you avoid the gradual "pull" that happens with older blades.
• Freshness: There is a distinct, "out-of-the-box" feel to the shave every time you pick it up.
Final Verdict
If you are tired of the declining performance that usually comes with electric razors, the Phillips XP 9402 is the solution. It delivers a premium, professional-grade shave, and thanks to its superior cleaning cycle, that "new razor" feeling never actually fades. It’s reliable, hygienic, and consistently sharp—truly a cut above the rest.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: shaver boy
Verified Purchase:Yes
[This review was collected as part of a promotion.] What a wonderful machine! I have used a Norelco since I was in high school ( I'm 82 now ) -- I have updated every few years. This new unit has paddles instead of round heads. They caught my lips numerous times & bit my cheek, also. If you had round heads for the 9000, I would buy one in a flash!
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, April 27, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention.
We’d like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels.
We’re available 24/7 on Facebook, Instagram (@Philips) or X (@PhilipsCare). Your questions and concerns are important to us, and we’re here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’d like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels.
We’re available 24/7 on Facebook, Instagram (@Philips) or X (@PhilipsCare). Your questions and concerns are important to us, and we’re here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Posted by: BillyG65
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] I'm 65 and have used a straight razor all my life. Skin is weathered, getting thin and hands are getting shaky and crippled up. All this adds up to nicks and cuts. Decide to try an electric razor and settled on a Norelco as I only shave every 3 days or so. Quite a change. I have been using the i9000 Ultra Prestige for about a month now. It gives me pretty close to a straight razor shave without all the ritual of stropping, honing, whipping up a lather, prepping the beard...you get the idea. I like that I can just pick up the Norelco at anytime and shave in a few minutes vs. having to time the shave with a hot shower. Transition was uneventful. No "razor burn" or bumps...just a nice smooth shave. A day or two to get the knack of the circular motion and pressure down pat and that's where the GroomTribe App came in handy. Cleaning pod is nice and quick. The UV charger is nice but I find I do not use it but once ever two weeks or so. If the i9000 holds up over time, I don't see myself going back to my old straight razor.
Written by a customer while visiting philips.com
Posted by: Redheaded stranger
Verified Purchase:Yes
[This review was collected as part of a promotion.] Wow! I have red hair and this razor is the only one I’ve ever had that shaves me as close as a razorblade.
The cleaner works great and literally takes 1 minute. I can but it back on the charge station right after brushing my teeth.
The cleaner works great and literally takes 1 minute. I can but it back on the charge station right after brushing my teeth.
Written by a customer while visiting philips.com
Posted by: Vyga56
Verified Purchase:Yes
[This review was collected as part of a promotion.] Before this product I used Braun S9 Wet&Dry. It did not meet my needs because my beard hair grows in different directions. After trying Philips shaver it coped with my beard perfectly.
I recommend it to everyone who has problems with beard hair that grows in different directions.
I recommend it to everyone who has problems with beard hair that grows in different directions.
Written by a customer while visiting philips.com
Posted by: Ollen
Verified Purchase:Yes
This model is absolutely amazing there is nothing like this one i give 100
Written by a customer while visiting philips.com
Posted by: Rajiev
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Its a normal Shaver with a fancy display and expensive price tag. that is it. Not a super clean shave or a smooth experience. Returned it. And they take up to 5 weeks after the return to refund the money.
No, I would not recommend this to a friend.
Response from philips.comBy Dimitris Syrmopoulos, Philips Consumer Care, April 21, 2026
Hi there, we’re sorry to hear about your experience, and thank you for bringing this to our attention.
We’d like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels.
We’re available 24/7 on Facebook, Instagram (@Philips) or X (@PhilipsCare). Your questions and concerns are important to us, and we’re here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
We’d like to look into your case immediately and ensure a prompt resolution for your issue. Please consider reaching out to us via one of our social media channels.
We’re available 24/7 on Facebook, Instagram (@Philips) or X (@PhilipsCare). Your questions and concerns are important to us, and we’re here to help.
Hope to speak to you soon!
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com