Customer reviews from philips.com
Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Average customer rating
4.4
(398 Reviews)
Rating breakdown 398 reviews
5 Stars
272
4 Stars
66
3 Stars
32
2 Stars
15
1 Star
13
86%of customers recommend this product.
(
151 out of
176)
Customer Reviews for Philips Norelco - i9000 Prestige Ultra Shaver with Triple Action Lift & Cut Technology UV Case - Ink Black
Posted by: Kmor
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Does not work well with 3-5 day old beards. Takes many many passes and time Side burns also difficult to shave beard to edge
Written by a customer while visiting philips.com
Customer Rating
5
excellent features and overall design
on June 18, 2026
Posted by: McMastergrad
Gender:Male
[This review was collected as part of a promotion.] I can't say enough positive things about this shaver. Ultimately, you want a shaver that gives a close, comfortable shave and the i9000 does this better than any past Norelco (and I'm had most of them for the past 40 + years). Besides the shave itself, I love the fact that the operation is quiet. My wife can be sleeping in the bedroom and she will not hear me shaving in our ensuite. I also appreciate the fact that I can easily clean and lubricate the i9000 in the Quick Clean pod. Lastly, although I don't make a lot of use of the Groomtribe app, it does provide me with information relating to my technique (which evidently is very good) as well as my battery health and the life expectancy of my blades. The i9000 came with an excellent travel case, a nose hair trimmer and a sideburn/beard trimmer as well. Could it be improved? I would welcome a full-fledged cleaning station that not only cleaned and lubricated but also dried the blades. As it is, I need to remove the shaver later in the day to air dry it in an open position on the counter top. I would also welcome a built-in trimmer as opposed to one that is an accessory. I realize that these changes would probably necessitate a redesign of the blade shape since the pentagonal heads allow it to rest in the QC pod. Well... in a perfect world the blades would return to a round shape and the cleaning station would somewhat resemble what we once had in earlier shavers. However, I'm perfectly content with my i9000 and would highly recommend it to men who have troublesome neck hairs as well as men who like to shaver every other day given the shaver's ability to easily deal with longer hair.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: Skywatcher
Verified Purchase:Yes
[This review was collected as part of a promotion.] It gives a great shave and the daily clean cycle is an extremely nice feature.
Written by a customer while visiting philips.com
Posted by: Lacosu
Verified Purchase:Yes
[This review was collected as part of a promotion.] I am going to be brutally honest. My Sensi Touch had better blades. I would still have that if the battery had not died. all the bells and whistles don't do a darn thing. The heads are different so I can't put the sensi touch head on this. I cannot get close to my beard like with the old shaver because of the head design. You changed the power plug also, so I can't use my old charger. Basically it is a waste of money to buy this since it doesn't come close to using a regular razor. It is not as smooth and is only good for a quick touch up.
Written by a customer while visiting philips.com
Posted by: AZ Buck
Verified Purchase:Yes
[This review was collected as part of a promotion.] This shaver offers the closest shave possible, in my opinion. Also....kudos to whoever designed this shaver in the way that it positions in your hand. Great job!
Written by a customer while visiting philips.com
Posted by: kopps
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Absolutely the best, smartest, most informative razor, that I have ever owned. It is also the most comfortable and close-shaving.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
3
Hardly worth the money
on June 4, 2026
Posted by: Witt #2
I've had Phillips shavers for years The one thing I've noticed is that the difference between the actual cutting surface and the edge of the actual shaver head keeps getting wider and wider making it hard to get closer under the nose, along the ears and cutting a straight edge! I think the designers are running out of ways to improve it to justify a new unit and charge more for it!
Written by a customer while visiting philips.com
Customer Rating
1
Disagree
on June 4, 2026
Posted by: Sailor boy
Gender:Male
Does not cut a heavy beard and need to use another shaving device to get a close shave.
No, I would not recommend this to a friend.
Response from philips.comBy Alexandros, Global 247, June 5, 2026
Hello,
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the shaver didn’t meet your expectations for handling a heavier beard and that you needed to rely on another device for a closer shave.
When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, we’re here to help.
Best regards,
Philips Consumer Care
Thank you for taking the time to share your feedback with us. We’re sorry to hear that the shaver didn’t meet your expectations for handling a heavier beard and that you needed to rely on another device for a closer shave.
When you have a moment, please reach out to us directly via Facebook/Instagram (@Philips) or X (@PhilipsCare).
If you don’t use social media, you can also contact us through our support page:
https://www.usa.philips.com/c-w/support-home/support-contact-page
Thank you again for your feedback, we’re here to help.
Best regards,
Philips Consumer Care
Written by a customer while visiting philips.com