Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Chillingly Sleek Freezer!
on August 9, 2022
Posted by: JWB123
[This review was collected as part of a promotion.] Excuse the pun in the title, but the freezer does exactly what it is supposed to. Lots of space, great quality and looks very good. We love how the new model doesn't have the logo on the front so everything is smooth and sleek. We paired it with the matching refrigerator and cannot be happier. Cannot wait to build our cabinets around the twins and install the trim kit. This is going to work out perfectly for our family of 5.
[This review was collected as part of a promotion.] My home had built-in space for a single-door refrigerator and single-door freezer side by side. I selected the Frigidaire appliances because they fit my cut-outs perfectly for a built-in appearance. I am not connecting the icemaker at this point so I'm losing the space that it occupies inside. There is a soft-freeze drawer which is presumedly for ice cream that is unnecessary and wastes space. The bottom drawer is very shallow and has partitions that can be removed.
Response from frigidaire.comBy Anna, Online Outreach Specialist, August 8, 2022
Thank you for choosing Frigidaire for your home. We are happy to hear it fits the existing cutouts in your home. We appreciate your feedback on the bottom drawer and soft-freeze drawer.
Should you need any assistance or have questions in the future, please contact us directly. Our customer service team may be reached via Live Chat on our website, or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
[This review was collected as part of a promotion.] We bought the Frigidaire freezer and the accompanying refrigerator together as a package. The install went smooth and they look great together. Both have worked very well overall however after a few months the freezer stopped making ice for about two weeks. Then it started making ice again but the cubes are not whole like when new. Now they are often cracked or fractured.
[This review was collected as part of a promotion.] El servicio al cliente es pésimo. No quieren honrar la garantía y solo tiene 3 meses de uso.
Response from frigidaire.comBy COURTNEY, Online Outreach Specialist, August 2, 2022
Hey, CLT017! We're sorry to hear that you're having this experience with your freezer. At your convenience, please take a moment to chat with us at www.frigidaire.com or contact us directly at 1-800-374-4432; Monday through Friday from 8:30am to 8:00pm EST, to see what solutions we might have to resolve your issues. Thank you, Courtney