Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,092 Reviews)
Rating breakdown 1,092 reviews
5 Stars
842
4 Stars
137
3 Stars
36
2 Stars
26
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Freezer and refrigerator
on October 9, 2026
Posted by: Marylou77
[This review was collected as part of a promotion.] We absolutely LOVE our new purchase. It is perfect and looks fantastic in our kitchen.
Response from frigidaire.comBy John, Online Outreach Specialist, October 9, 2026
Hello, Marylou77. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love!!
on October 8, 2026
Posted by: Amanda1618
[This review was collected as part of a promotion.] I am in the process of buying all new appliances for my kitchen and couldn't be happier with my Fridgitaire freezer. The freezer has plenty of room and makes plenty of ice for my family This is my first time purchasing this brand and love the high end look.
Response from frigidaire.comBy Rox, Online Outreach Specialist, October 9, 2026
Hi Amanda1618,
We’re thrilled to hear you’re loving your new Frigidaire freezer! It’s wonderful to know the generous storage, plentiful ice, and high-end look are making it a great addition to your kitchen upgrade. Thank you for choosing Frigidaire for the first time! We’re delighted to be part of your home and hope you continue enjoying your new freezer.
For questions or assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
We’re thrilled to hear you’re loving your new Frigidaire freezer! It’s wonderful to know the generous storage, plentiful ice, and high-end look are making it a great addition to your kitchen upgrade. Thank you for choosing Frigidaire for the first time! We’re delighted to be part of your home and hope you continue enjoying your new freezer.
For questions or assistance, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Must Have...
on September 26, 2026
Posted by: CornBoys
[This review was collected as part of a promotion.] We recently purchased this single-door freezer paired with the refrigerator and absolutely love them. We have three boys who consume six gallons of milk per week. We finally have space to store all of our weekly groceries without having to make multiple trips per week. This Frigidaire set has been a game changer!
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 29, 2026
Hi CornBoys, thank you for taking the time to share your wonderful feedback! We’re delighted to hear that you absolutely love your new Frigidaire single-door freezer and refrigerator set and that the extra storage space has made such a difference for your family. We truly appreciate you choosing Frigidaire and sharing how our appliances are helping make your weekly grocery routine easier!
If you ever have any questions or need assistance with your freezer or refrigerator, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
If you ever have any questions or need assistance with your freezer or refrigerator, please visit Frigidaire.com to connect with our live chat team or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
2
Consider Freezer Disposable after 2 years
on September 22, 2026
Posted by: Brun1
[This review was collected as part of a promotion.] When it works it is great. Expect the water dispensing system to fail just after year 2 warranty is up. Ice line to freeze and crack within year 2 to 3.
Otherwise seems to be OK for first 2 years. Then expect to pay about the same price for the latter fixes.
Otherwise seems to be OK for first 2 years. Then expect to pay about the same price for the latter fixes.
Response from frigidaire.comBy Reed, Online Outreach Specialist, September 25, 2026
Hi Brun1, thank you for taking the time to share your detailed feedback. We’re sorry to hear about your concerns regarding the water dispensing system and ice line, particularly your experience with these issues occurring after the first two years. We understand how frustrating it can be to face costly repairs when an appliance is otherwise performing well.
If you’re currently experiencing an issue with the water or ice system, please check that the water supply line is properly connected and free of kinks, and that the refrigerator/freezer is set to the recommended temperature. If you notice signs of a frozen or cracked water line, please discontinue use of the affected function until the issue can be evaluated.
For further assistance with your appliance or to discuss service and replacement parts, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can provide further troubleshooting and help with the appropriate next steps.
— Reed
If you’re currently experiencing an issue with the water or ice system, please check that the water supply line is properly connected and free of kinks, and that the refrigerator/freezer is set to the recommended temperature. If you notice signs of a frozen or cracked water line, please discontinue use of the affected function until the issue can be evaluated.
For further assistance with your appliance or to discuss service and replacement parts, please visit Frigidaire.com to connect with our live chat team or call us at 1-800-374-4432, Monday–Friday, 8:30am–8pm ET. Our team can provide further troubleshooting and help with the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love this freezer
on September 20, 2026
Posted by: girkum
[This review was collected as part of a promotion.] We’ve been very happy with the Frigidaire PRDF1922AF freezer. It has a sleek, modern built-in look and offers plenty of storage space. The interior is well organized; the shelves and drawers make everything easy to access, and the lighting is bright and clean.
It cools quickly, maintains a consistent temperature, and runs quietly. We also love how well it pairs with the matching refrigerator for a high-end column refrigerator/freezer appearance without the price of some luxury brands.
Overall, it feels spacious, well-designed, and premium. A great choice if you’re looking for a large, attractive freezer for a modern kitchen. We would definitely recommend it.
Response from frigidaire.comBy Sam, Online Outreach Specialist, September 21, 2026
Hello girkum!
Thank you for sharing such a detailed experience with your Frigidaire PRDF1922AF Single-Door Freezer! We’re thrilled to hear that you’re enjoying its sleek, modern design, spacious and well-organized interior, bright lighting, and quiet, consistent performance. It’s wonderful to know that the freezer pairs beautifully with your matching refrigerator and gives your kitchen the premium look you were hoping for.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for recommending our freezer! We truly appreciate your trust and are delighted to welcome you to the Frigidaire family. ~Sam
Thank you for sharing such a detailed experience with your Frigidaire PRDF1922AF Single-Door Freezer! We’re thrilled to hear that you’re enjoying its sleek, modern design, spacious and well-organized interior, bright lighting, and quiet, consistent performance. It’s wonderful to know that the freezer pairs beautifully with your matching refrigerator and gives your kitchen the premium look you were hoping for.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing Frigidaire and for recommending our freezer! We truly appreciate your trust and are delighted to welcome you to the Frigidaire family. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
on September 16, 2026
Posted by: Tatu
[This review was collected as part of a promotion.] Works well so far but I have trouble getting it out of Sabbath mode. It takes several times of trying till it switches
Response from frigidaire.comBy Ruth, Online Outreach Specialist, September 21, 2026
Hi there. Thank you for sharing your experience. We’re glad to hear your Frigidaire appliance is working well so far. We’re sorry to hear you’re having difficulty exiting Sabbath Mode, and we understand how frustrating it can be when it takes multiple attempts. We appreciate your feedback and will be sure to share your experience with our team.
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Look!
on September 10, 2026
Posted by: UP 906
[This review was collected as part of a promotion.] The freezer and refrigerator look great in my kitchen. They offer plenty of space for food and condiments.
Response from frigidaire.comBy Maria, Online Outreach Specialist, September 14, 2026
Thank you for taking the time to share your wonderful feedback. We’re delighted to hear that your new freezer and refrigerator look great in your kitchen and provide plenty of space for your food and condiments.
It’s wonderful to know that you’re enjoying both the style and spacious storage these appliances offer. We truly appreciate you sharing your experience with us.
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
It’s wonderful to know that you’re enjoying both the style and spacious storage these appliances offer. We truly appreciate you sharing your experience with us.
If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great ice production
on September 9, 2026
Posted by: The Duo
[This review was collected as part of a promotion.] Makes nearly 5 lbs a day! Great organization inside
Response from frigidaire.comBy Angel, Online Outreach Specialists, September 11, 2026
Hi, The Duo! Thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire Single-Door Freezer is making nearly 5 pounds of ice a day and that you’re loving the well-organized interior. It’s great to know that the design and performance are working so well for your needs. We truly appreciate you choosing Frigidaire!
If you ever need assistance, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help! -Angel
If you ever need assistance, please feel free to reach out to us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 am–8 pm EST. We’re always happy to help! -Angel
Written by a customer while visiting frigidaire.com