Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
835
4 Stars
136
3 Stars
36
2 Stars
25
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Second time owning these
on August 21, 2026
Posted by: RyanDW
[This review was collected as part of a promotion.] We had these column fridge and freezers for many years before at our last house and bought them new again for our new house. They have been great
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 25, 2026
Good day, RyanDW! Thank you so much for sharing your experience! We’re thrilled to hear that you’ve chosen Frigidaire column refrigerators and freezers for a second time. It means so much to know that they served you well in your previous home and that you trusted them enough to purchase them again for your new house. We truly appreciate your continued confidence in Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome freezer
on August 20, 2026
Posted by: NorthwoodsWi
[This review was collected as part of a promotion.] I love our new freezer. So easy to organize and find things.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 24, 2026
Hi there. Thank you for sharing your feedback! We’re delighted to hear that you love your new Frigidaire freezer and that its design makes it easy to organize and find everything you need. We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Sleek look and ample storage
on August 14, 2026
Posted by: Sydmom
[This review was collected as part of a promotion.] Looks sleek, plenty of ice storage and love the space for storage
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 18, 2026
Hi there. Thank you for the great feedback! We’re thrilled to hear that you’re enjoying the sleek look, generous ice storage, and spacious interior of your Frigidaire refrigerator. It’s wonderful to know the storage capacity is working well for your needs. We truly appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Terrible Quality Units
on August 11, 2026
Posted by: krish04
The look and functionality of these units are great. The execution on the manufacturing of the units is not so great. Buyer beware. I am 5 years in on my set and I am now having to replace the freezer. My kitchen was built around these units, so switching to another brand would be quite the undertaking. The ice maker went first, then it was followed by a seal system leak which was causing the evaporator coil to freeze up. Once again, buyer beware. I would recommend choosing a different option so you aren't stuck like I am.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 14, 2026
Hello there, Krish04! Thank you for sharing your feedback and ratings with us! We’re very sorry to hear about your experience with your appliance set. We understand how frustrating it must be to encounter issues with the ice maker and then a seal system leak and evaporator coil freezing after five years, especially when your kitchen was designed around these units and replacing one creates an added challenge. While we’re glad to hear you’ve been pleased with the look and functionality, we sincerely regret that the reliability has not met your expectations. We appreciate you taking the time to share such detailed feedback and understand your concerns.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on August 7, 2026
Posted by: Ashleykrose
[This review was collected as part of a promotion.] I had the old style version of these with the white interior and this new grey interior is so beautiful!
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 10, 2026
Hi Ashleykrose, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're enjoying your new Frigidaire Single-Door Freezer and that you love the updated gray interior. It's great to hear that you appreciate the new look compared with your previous freezer.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your freezer for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire, and we hope you continue to enjoy your freezer for years to come. If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Product Quality
on August 4, 2026
Posted by: Mike 53
[This review was collected as part of a promotion.] I purchased the Refrigerator and Freezer. They are very high quality and work flawlessly! It is very easy to get to everything inside.Well designed interior.Beautiful exterior!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 10, 2026
Hi there. Thank you for the wonderful feedback! We’re thrilled to hear that your Frigidaire refrigerator and freezer are performing flawlessly and that you’re enjoying the thoughtful interior design, easy accessibility, and beautiful exterior. We truly appreciate you choosing Frigidaire and taking the time to share your experience. We hope you continue to enjoy your appliances for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Roomier than it seems
on August 2, 2026
Posted by: KtBug831
[This review was collected as part of a promotion.] Although the newer Frigidaire Professional line of stand alone fridge and freezers seem to have sacrificed some shelf depth, they hold more than you would expect.
Response from frigidaire.comBy Sam, Online Outreach Specialist, August 3, 2026
Hello KtBug831!
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Freezer, model FPFU19F8WF. We're delighted to hear that, despite the shelf design, you've found your freezer to be surprisingly spacious and capable of holding more than expected.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire Professional. We truly appreciate your confidence in our brand and hope your freezer continues to provide reliable performance, convenience, and ample storage for many years to come! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 19 Cu. Ft. Single-Door Freezer, model FPFU19F8WF. We're delighted to hear that, despite the shelf design, you've found your freezer to be surprisingly spacious and capable of holding more than expected.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you for choosing and trusting Frigidaire Professional. We truly appreciate your confidence in our brand and hope your freezer continues to provide reliable performance, convenience, and ample storage for many years to come! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
Large refrigerator
on August 2, 2026
Posted by: Bbop59
[This review was collected as part of a promotion.] For the size, it’s not very deep. Would like more internal storage
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 3, 2026
Hi Bbop59, thank you for taking the time to share your feedback. We're glad to hear you're enjoying your Frigidaire Single-Door Freezer.
We appreciate your comments regarding the interior depth and storage capacity. Customer feedback like yours is valuable to us as we continue to improve the design and functionality of our appliances.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your freezer, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We appreciate your comments regarding the interior depth and storage capacity. Customer feedback like yours is valuable to us as we continue to improve the design and functionality of our appliances.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your freezer, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com