Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,093 Reviews)
Rating breakdown 1,093 reviews
5 Stars
843
4 Stars
137
3 Stars
36
2 Stars
26
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
2
on January 4, 2023
Posted by: JimW894
[This review was collected as part of a promotion.] Freezer is great accept the Ice Maker is non -functional, and not repairable, which means we will have to go through the inconvenience of getting a replacement unit within the first month of install.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 6, 2023
Hi, JimW894!
We're sorry to hear you've been having trouble with the ice maker! It looks like the technicians we sent out completed repairs on 12/30 and confirmed ice was being produced. Did the issue re-occur afterwards? Are you working with your retailer on a resolution? We would like you ensure you are being taken care of; please be on the lookout for an email from us so we can confirm the status!
Best,
Ashton
We're sorry to hear you've been having trouble with the ice maker! It looks like the technicians we sent out completed repairs on 12/30 and confirmed ice was being produced. Did the issue re-occur afterwards? Are you working with your retailer on a resolution? We would like you ensure you are being taken care of; please be on the lookout for an email from us so we can confirm the status!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on January 3, 2023
Posted by: Brian1974
[This review was collected as part of a promotion.] This freezer is awesome. There is so much room inside I don’t even worry about what I buy at the grocery store anymore!!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gorgeous
on December 29, 2022
Posted by: JennyVenne
[This review was collected as part of a promotion.] I love my Frigidaire professional appliances! This freezer is NOT intended for deep freeze/long term storage.
We host a lot of gatherings and events, and the extra space and ease of access is exactly what we need.
We host a lot of gatherings and events, and the extra space and ease of access is exactly what we need.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 28, 2022
Posted by: Eli222
[This review was collected as part of a promotion.] Freezer works great. Love the ice maker.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not happy
on December 28, 2022
Posted by: TickedHomeOwner
[This review was collected as part of a promotion.] We built a home with a local builder. As we frequented the home during construction, i made comment to the builder that it was not working correctly. That was late Aug early September. As we approach the New Year I’m unhappy to inform it still DOES NOT WORK AT ALL. No one seems to care and i just want it replaced now. HELP!!!
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 4, 2023
Oh no! We are terribly sorry to hear you have not been able to enjoy your new freezer and have not received a resolution. Please be on the look out for an email from our team to make sure this is addressed.
Should you want to contact us directly, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Should you want to contact us directly, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working great
on December 27, 2022
Posted by: Kard9800
[This review was collected as part of a promotion.] Hit the matching fridge and freezer few weeks ago, really impressed with the new design and functionality,
Written by a customer while visiting frigidaire.com
Customer Rating
1
Parts are missing
on December 26, 2022
Posted by: Canaroo
[This review was collected as part of a promotion.] I would have given the freezer a five star rating except we are missing two shelf drawers and the glass shelf for the Soft Freeze drawer. We have reported the problem but haven’t heard back yet. To be fair, it is the Christmas season and the weather has been terrible. Other than that, we are very pleased with its performance.
Response from frigidaire.comBy Katrina, Online Outreach Specialist, December 29, 2022
Thank you for sharing your story, Canaroo. We're sorry to hear about the missing drawers and shelves in your new freezer. This isn’t the impression that we would want to leave with you, and we would like to help. Please be on the lookout for an email from us so that we can discuss this further. We're looking forward to working together to resolve this matter! -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice freezer
on December 25, 2022
Posted by: Del Marko
[This review was collected as part of a promotion.] Very functional at a cost of about one quarter of a comparable Sub Zero.
Written by a customer while visiting frigidaire.com