Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,093 Reviews)
Rating breakdown 1,093 reviews
5 Stars
843
4 Stars
137
3 Stars
36
2 Stars
26
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Best decision
on May 2, 2023
Posted by: Angbt
[This review was collected as part of a promotion.] We remodeled our kitchen and it was the best decision to use the fridgiaire stand alone fridge and freezers
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 2, 2023
Posted by: Pauline4
[This review was collected as part of a promotion.] Excellent freezer. We don't need the ice maker, but the ice bins make good storage containers inside the freezer. I wish the dealer we purchased this set from knew more about the freezer and matching refrigerator. I found out later that there is a water kit so you can run the filtered water from the refrigerator to the ice maker inside the freezer. Our dealer didn't know that and used a tee on the water valve instead. No filtered ice.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Twins!
on May 1, 2023
Posted by: Paul1955
[This review was collected as part of a promotion.] Our new refrigerator and freezer “twins” are just what we needed for extra cool and freezer storage! Now we have plenty of room the holidays, parties and all our family events!
Written by a customer while visiting frigidaire.com
Customer Rating
3
on April 28, 2023
Posted by: EllieH
[This review was collected as part of a promotion.] This is the second freezer we’ve had. The first one the ice maker just randomly stopped making ice. No one would work on the freezer and they just gave us a replacement. Now this replacement has water leaking from the ice maker causing the water to freeze under, in and behind the ice bins. Other than that, the freezer is very spacious.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, May 1, 2023
Hello! We are sorry to learn of your early encounter with this unit. We're happy that you like the freezer. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Professional Refrigerator Freezer
on April 27, 2023
Posted by: SKIDOO_RIDER
[This review was collected as part of a promotion.] When opening the packaging both of the doors had dents. In discussing this with our dealer, they had mentioned that this seems to be a problem with these units. The doors are susceptible to damage in shipping. Unfortunately it was a huge battle to get this resolved but in the end new doors were ordered. Overall the installed pair look great, they are huge. We love the two ice holders, this is great for entertaining. I would have given the product a 5 star review if the issue with the doors had been resolved without hassle.
Response from frigidaire.comBy Rox, Online Outreach Specialist, April 28, 2023
Hello! We're glad to learn that you like your appliance except for the issue that you have experienced with both doors. We're glad to know that your concern has been addressed. Please know that our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. If you have any other concerns we may be able to help with, or if there is anything else we can do to improve your experience, please don't hesitate to reach out to us. You can contact us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. -Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
We needed a freezer to fit our life and this one fits the bill.
on April 27, 2023
Posted by: SBAILEY1304
[This review was collected as part of a promotion.] We combined this with the matching refrigerator and we love the combo so far.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very Happy
on April 27, 2023
Posted by: Daddy1
[This review was collected as part of a promotion.] I those appliances before and it lasted for 26 years very impressive with both refrigerator and freezer so I bought the same units again very reliable..
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the Frigidaire professional series freezer
on April 26, 2023
Posted by: Sjdolese
[This review was collected as part of a promotion.] Roomy, everything is organized and maintains a consistent temperature. Ice maker is out of the way and works perfectly. Nice looking freezer to match the same series refrigerator
Written by a customer while visiting frigidaire.com