Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,093 Reviews)
Rating breakdown 1,093 reviews
5 Stars
843
4 Stars
137
3 Stars
36
2 Stars
26
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Elegant and functional
on June 13, 2023
Posted by: TCLake
[This review was collected as part of a promotion.] This beautiful unit is paired with a single door Frigidaire refrigerator all wrapped in a kit to look like one large side by side. Spectacular inside lighting, thoughtful design and elegant exterior make for a perfect appliance.
Written by a customer while visiting frigidaire.com
Customer Rating
2
2 weeks with new freezer and it quit running
on June 8, 2023
Posted by: Nickg70710
[This review was collected as part of a promotion.] We have had the new freezer for 2 weeks and found it not running yesterday. We did what we do with all appliances, etc. Unplugged it for 15 minutes to reset it. It seems to be running now but never heard back from Bellelo's. Very disappointed in the service. Fingers crossed that will be our last issue for a while.
Response from frigidaire.comBy Christian , Online Outreach Specialist, June 9, 2023
Hi Nick!
We're sorry to hear that you had a bad experience with your freezer in such a short time.Please know that it's important for us to hear if our products are meeting our consumers' expectations.At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We're sorry to hear that you had a bad experience with your freezer in such a short time.Please know that it's important for us to hear if our products are meeting our consumers' expectations.At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
No more garage freezer!
on June 8, 2023
Posted by: Care123
[This review was collected as part of a promotion.] This freezer works great and has the perfect set of drawers and shelves to keep everything organized. Big enough to finally get rid of a secondary garage freezer!
Written by a customer while visiting frigidaire.com
Customer Rating
1
New design awful
on June 6, 2023
Posted by: Llf14244
Had to replace my old refrigerator and freezer due to new design. Hate the new design so low to the ground and scrape your foot every time you open it! Panel on top and bottom have been re-ordered due to original being incorrect. Three weeks later still waiting on it.
Response from frigidaire.comBy Owen, Online Outreach Specialist, June 7, 2023
Hello liz14244,
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're saddened to hear that the new design doesn't fit with what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences so that we can improved and get more idea what our family wants, Rest assured that your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like, If you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Thank you for taking time to send us a review in regards with the unit. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're saddened to hear that the new design doesn't fit with what you like, please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences so that we can improved and get more idea what our family wants, Rest assured that your feedback does not go unnoticed. Moving forward, you can check our other unit in our website www.frigidaire.com as we have different kind of model that you might like, If you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Makes kitchen look GREAT
on June 5, 2023
Posted by: cdrg
[This review was collected as part of a promotion.] You can either put this together side by side with the fridge or do what we did and separate them. We bought this along with the fridge to replace our old Electrolux ones. What makes this one better is the ice maker being lower and with two trays and a scooper. The old one was high and you had to use your hands basically to get the ice. Plus this one has magnetized doors so the family can put all their stuff on the doors again
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it
on June 4, 2023
Posted by: Fanoffrogidaire
[This review was collected as part of a promotion.] Couldn’t be happier with our new appliance. It works great and love the upgrades made to make everything more efficient !
Written by a customer while visiting frigidaire.com
Customer Rating
3
Needs to be deeper
on June 2, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] Needs to be deeper
Response from frigidaire.comBy Lauren, Online Outreach Specialist, June 5, 2023
Good day, Mark!We thank you for your willingness to share your opinions and for your personal contribution to helping us better understand and meet our customers' needs going forward. If you have additional concerns, feel free to connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Best Regards,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 2, 2023
Posted by: MRP333
[This review was collected as part of a promotion.] Good quality at a reasonable price
Written by a customer while visiting frigidaire.com