Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,093 Reviews)
Rating breakdown 1,093 reviews
5 Stars
843
4 Stars
137
3 Stars
36
2 Stars
26
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
1
New Freezer already having issues- shaking entire house have video
on July 21, 2023
Posted by: Vibrating freezer alarm
[This review was collected as part of a promotion.] It’s making ice which is a lovely thing compared to the last one that stopped a few months into ownership. Now the replacement is making some crazy vibrations just a few weeks in that has us very worried and frustrated since it wakes us up.
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 24, 2023
Hello, Valued Consumer!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
2
Compressor noise and fit/finish issues
on July 20, 2023
Posted by: Soft Drawer Miss
Our builder installed a new Frigidaire freezer/refrigerator combo and we have two significant issues: 1) periodically the compressor has a significant vibration and makes a loud noise, and 2) the two tabs in the Soft Freeze Drawer come nowhere close to the slot openings in the slider making the drawer useless since only one side is attached (gap is >1/2 inch).
Response from frigidaire.comBy Angel, Online Outreach Specialist, July 21, 2023
Hello, Valued Consumer!
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
We never like to see our family unhappy with their appliance or the service provided. We would love it if you gave us another chance to possibly make things better. These are some type of noise that may hear and considered as normal; Snapping/Clicking-Electronic Control & Automatic Defrost Control-These parts can produce a snapping or clicking sound when turning parts of the cooling system on and off, or activating a defrost cycle. Evaporator Fans-You may hear air being forced through the refrigerator by the evaporator fans. Condenser Fan-You may hear air being forced through the condenser by the fan. Condenser-May create minimal sounds from forced air. Humming / Pulsating-The compressor may have a high-pitched hum or pulsating sound. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us via live chat or by calling us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome appliance
on July 19, 2023
Posted by: Sums17
[This review was collected as part of a promotion.] Very nice looking appliance. Super functional interior.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stunning
on July 15, 2023
Posted by: IzzykwConch
[This review was collected as part of a promotion.] It’s the most striking appliance in any kitchen. We love this beast!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my freezer
on July 12, 2023
Posted by: kathy2bears
[This review was collected as part of a promotion.] Love having a full size freezer in my kitchen. Easy to use and makes great ice.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Ample space, but has ice build up
on July 12, 2023
Posted by: DW14
[This review was collected as part of a promotion.] Lots of space for ample freezer storage. Only negative so far is icing behind the ice maker. I've had to chip away and defrost the lower portion of the freezer twice to keep the ice maker working.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 10, 2023
Posted by: Debs New Freezer
[This review was collected as part of a promotion.] I'm excited about my new freezer. Love the middle drawer.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Freezer
on July 3, 2023
Posted by: DrDaddyKong
[This review was collected as part of a promotion.] PROs: A very smart looking freezer that looks great next to the refrigerator. It has a touch screen panel that shows temperature and warns if there has been a power outage. A great feature if you travel. The door shelves are adjustable, and it has an easy hook up for the ice maker.
CONs: The center door shelve (the biggest) only adjust so far up or down. They did this so they could have more flexibility with placement which leaves the main back shelf in the refrigerator shorter.
CONs: The center door shelve (the biggest) only adjust so far up or down. They did this so they could have more flexibility with placement which leaves the main back shelf in the refrigerator shorter.
Written by a customer while visiting frigidaire.com