Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,093 Reviews)
Rating breakdown 1,093 reviews
5 Stars
843
4 Stars
137
3 Stars
36
2 Stars
26
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
2
Bad product
on August 17, 2023
Posted by: Joe9317
This freezer looks nice BUT the ice maker broke after a year and is not repairable or replaceable. Many people have this problem. Unreal.
Response from frigidaire.comBy Christi, Online Outreach Specialist, August 18, 2023
We are sorry to hear that you have experienced this, and we thank you for bringing it to our attention, Joe9317. We have no known issues with this model, and we provide a comprehensive one-year warranty to protect your investment from any unexpected issues. While we cannot guarantee you will never have an issue, we are confident you will get many years of enjoyment from your appliance. While we were unable to locate any contact with us pertaining to your concerns, we would like to ensure that you are properly assisted and that your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will dive right in. We look forward to speaking with you! - Christi
Written by a customer while visiting frigidaire.com
Customer Rating
1
Poor Quality - Unreliable
on August 10, 2023
Posted by: RTRT1
If "0" stars were a rating it would be deserving. First unit was defective upon delivery and eventually replaced. Three months later the replacement unit stopped working while on vacation, thus losing a freezer of food. The earliest one of Frigidaire's approved technicians can get here is 10 days. Two broken units within 6 months. Not a good example of quality. To add on to the issues, the matching refrigerator was repaired five times before Frigidaire replaced that unit too. Would not recommend!
Response from frigidaire.comBy Lauren, Online Outreach Specialist, August 14, 2023
Good day, Ross! We apologize that this has been your experience with your new appliance for such a short time.We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences. For further updates or questions regarding the status of your unit, please reach out to us via Live Chat on Frigidaire.com or by phone at 800-374-4432. Please know that we are working on it the best that we can.
Best,
Lauren
Best,
Lauren
Written by a customer while visiting frigidaire.com
Customer Rating
4
awesome freezer
on August 10, 2023
Posted by: slonca
[This review was collected as part of a promotion.] Love this freezer, wish it had more bins
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on August 9, 2023
Posted by: Nannygigi
[This review was collected as part of a promotion.] The freezer has so much space and is exactly what we needed.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 7, 2023
Posted by: 1Ladybug
We like the double tray ice maker. Plenty of room for our food and leftovers
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 5, 2023
Posted by: Cabinet man
[This review was collected as part of a promotion.] Really love our new refrigerator purchase! There is a ton of useful space and looks great. Would purchase again.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 5, 2023
Posted by: Tommy824
[This review was collected as part of a promotion.] Great look. Spacious, Quiet.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best freezer
on August 5, 2023
Posted by: Jgirlie75
[This review was collected as part of a promotion.] Love this freezer! Easy to find everything. Love the ice maker and the sleek look!
Written by a customer while visiting frigidaire.com