Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,083 Reviews)
Rating breakdown 1,083 reviews
5 Stars
835
4 Stars
136
3 Stars
36
2 Stars
25
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
1
Ice maker issues within the first few weeks
on November 20, 2023
Posted by: lra2023
[This review was collected as part of a promotion.] I loved the look of the freezer/fridge combo and loved the pricepoint as well. We finally had ours installed in September 2023 and by October 2023, the freezer has ice buildup behind and under the lower drawers (left side). The repairman said the water should go from a hose into a funnel to fill the icecube trays, but the icemaker shelf shifts too much and the water is missing the funnel and building up. The repairman ordered us a new icemaker since it's under warranty, but I suspect we'll continue to have issues with unit like so many others. If the new icemaker fits tighter and stops the leak, I'll be happy to update my review.
Response from frigidaire.comBy Owen, Online Outreach Specialist, November 21, 2023
Hello Ira2023,
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Thank you for taking time to provide us your review and experience! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances and take every inquiry very seriously and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to the resolution of this issue. To discuss this further. please be on the lookout for an email from us. You may also contact us via Live Chat or phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Big improvements over prior version, but less usable space
on November 17, 2023
Posted by: VAGuy
[This review was collected as part of a promotion.] I replaced an older version of this exact same freezer with this new model. Overall, there are big improvements - like an ice maker that actually automatically shuts off, a freeze boost feature, and lower energy use. But in the process, there is slightly less interior space than the older model. The shelves are a little over an inch shallower front to back, and the new ice maker and slide-out ice drawer takes up room. Overall, I am very happy with this new design.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Dream Appliance
on November 16, 2023
Posted by: Ray S 55
[This review was collected as part of a promotion.] The stylish freezer has lots of space with drawers and adjustable door bins with dividers. LED lighting is throughout and bright. The ice maker makes pyramid shapes and has 2 side by side bins... enough ice for a small party. Built in louvered kit is very stylish and gives side by side refrigerator twin a finished modern appearance.
Written by a customer while visiting frigidaire.com
Customer Rating
5
The Twins!
on November 16, 2023
Posted by: TammLee
[This review was collected as part of a promotion.] Exactly what I was expecting. Looks great in our newly remodeled kitchen. Love the design and the space.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer & Fridge
on November 15, 2023
Posted by: Hope123
[This review was collected as part of a promotion.] Love our new Frigidaire Freezer & Fridge
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great quality, awesome looks!
on November 9, 2023
Posted by: cessnerguy
[This review was collected as part of a promotion.] The install process is very well explained. Do read the install instructions first. Also make sure the install kit is correct before starting the process. They are a little pricey but the quality it great. You won't be disappointed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Best Refrigerator we have owned
on November 9, 2023
Posted by: cooldalal
[This review was collected as part of a promotion.] This appliance has been the envy of all our guests. It is not too deep that things get lost. It is well spread out and items can be easily viewed. Quiet and has a good icemaker. Looks attractive as well.
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Fun Freezer
on November 7, 2023
Posted by: Tle1626
[This review was collected as part of a promotion.] Great freezer. Love the double ice cube buckets and size of cubes. Our friends and family appreciate the ice cream drawer. Perfect temp for easy scooping. Looks beautiful in my pantry and quiet!
Written by a customer while visiting frigidaire.com