Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
3
it's ok
on December 25, 2023
Posted by: markscottsdale
[This review was collected as part of a promotion.] just a freezer. it works but don't like controls. ice container is hard to get out.
Response from frigidaire.comBy Owen, Online Outreach Specialist, December 26, 2023
Hello markscottsdale,
Thank you for taking time to provide your review and feedback in regards with your experience so far with the unit. No worries, we're here to help! If you need assistance. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
My warranty ended several weeks ago. My ice maker broke a few days ago and worse there seems to be water leaking onto my floorboards. I found another 1 star review with the same issue at 14 months of use.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 21, 2023
Hello! We are sorry your experience didn’t match your expectations with your refrigerator. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] So far so good; hopefully the ice maker continues to function properly. Great amount of storage, aesthetically pleasing to look at.
Love the look and size of the freezer. The only issue we are having is that there is a knocking (heartbeat type rhythm) sound coming from it through out the day. Service consultant could not figure out the problem.
[This review was collected as part of a promotion.] Bought it in early December. Was an easy job to install it. It has been working well up to this date.