Thank you for sharing your experience, and I’m truly sorry to hear about the issues you’re facing with the Frigidaire Professional 19 Cu. Ft. Single-Door Freezer (FPFU19F8WF) replacement unit. I can understand how frustrating it must be to deal with problems both with the previous unit and now the new one, especially after having invested so much in these appliances.

The loud creaking metal sound from the fridge door definitely isn’t normal, and it sounds like there may be an issue with the installation, possibly related to the attachment kit or the way the door is aligned. I completely understand how aggravating it can be to have a new appliance installed only to face additional issues.

To resolve this, I recommend the following:

1. Check the door alignment: Sometimes, a door that’s not properly aligned can cause friction against the frame, resulting in noise.
2. Examine the attachment kit: If something was loose or incorrectly installed during the freezer’s setup, it might be impacting the fridge door.
3. Door hinges: Inspecting the door hinges could also help to identify if they’re misaligned or need adjustment.

If the noise persists, I would suggest reaching out to our service team so we can arrange for a technician to come out and inspect the unit. We want to ensure your appliance is working properly and that you’re satisfied with its performance.

Thank you for your patience, and I apologize again for the inconvenience. Please let me know. Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico