Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,093 Reviews)
Rating breakdown 1,093 reviews
5 Stars
843
4 Stars
137
3 Stars
36
2 Stars
26
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Nice Fridge
on July 12, 2025
Posted by: Dp fridge rating
[This review was collected as part of a promotion.] Only had it one week so it's hard to rate durability but so far a very nice fridge
Written by a customer while visiting frigidaire.com
Customer Rating
4
Electrolux twins
on July 11, 2025
Posted by: Dmilb
[This review was collected as part of a promotion.] Bought the new full size fridge and freezer twins. They are fantastic. Love the new feature of integrated water dispenser in the fridge and the new ice maker design in the freezer. Both have incredible light inside no more struggling to see with one light. It’s got several. Instructions for hooking up the icemaker and water dispenser were a little lackluster and the printed o es are different than the ones online. Go with the ones online.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 14, 2025
Thank you so much for sharing your experience with your new fridge and freezer twins, Dmilb! I’m thrilled to hear that you’re loving the integrated water dispenser, the updated ice maker design, and the improved lighting inside both units—those thoughtful features really make a difference in everyday use.
I appreciate your feedback about the instructions, too. It’s frustrating when printed guides don’t match up or aren’t as clear as they should be, so your tip to rely on the online versions is really helpful. We’ll make sure to pass this along to the team to improve future materials.
If you need any further assistance with setup or have questions down the line, please don’t hesitate to reach out. Thanks again for choosing Frigidaire! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
I appreciate your feedback about the instructions, too. It’s frustrating when printed guides don’t match up or aren’t as clear as they should be, so your tip to rely on the online versions is really helpful. We’ll make sure to pass this along to the team to improve future materials.
If you need any further assistance with setup or have questions down the line, please don’t hesitate to reach out. Thanks again for choosing Frigidaire! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator/Freezer
on July 7, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the design and options so far
Written by a customer while visiting frigidaire.com
Customer Rating
4
Replacement refrigerator
on July 6, 2025
Posted by: Donzi222
[This review was collected as part of a promotion.] We replaced our original Frigidaire refrigerator with this new one because it failed after 5 yrs. We also had to buy a new freezer because the trim package would not fit. I hope our new units last longer than 5 yrs!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Spacious Design
on July 2, 2025
Posted by: marasle
[This review was collected as part of a promotion.] The appliance has a spacious design with lots of shelves and other compartments which makes organizing your food a breeze.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Family sized
on June 30, 2025
Posted by: LisaT1
[This review was collected as part of a promotion.] I purchased this unit to replace the same previous model that I had for almost 15 years. The new unit is slightly different with some nice improvements- pull out double ice drawers in the middle of the unit and the soft-freeze drawer for ice cream. The previous model also had wire baskets- the new plastic/glass shelves and drawers are improved. The drawers also slide on full rails with is another improvement over the last model that had clips on metal rails.
Response from frigidaire.comBy Christian, Online Outreach Specialist, July 1, 2025
We’re delighted to hear that your new unit builds on the features you loved in your previous model, with improvements like the pull-out double ice drawers, soft-freeze drawer, and upgraded shelving. Our goal is to continually enhance convenience and functionality, and it’s wonderful to know these changes are making a positive difference for you. Enjoy your upgraded Frigidaire! If you have any other ideas or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 30, 2025
Posted by: AprilE
[This review was collected as part of a promotion.] I love my freezer and the ice cubes it makes. However it is a year and a half old and it seems that the ice maker has slowed up making ice. I am not sure what to do as it is making ice, just not much.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 30, 2025
We’re so glad to hear you love your freezer and the ice it makes! Thanks for sharing that—it means a lot. That said, we’re sorry to hear your ice maker isn’t producing as much as it used to. Even though it’s still working, we understand how frustrating it can be when performance drops unexpectedly.
Sometimes a slowdown in ice production can be due to factors like temperature settings, a clogged water filter, or restricted water flow. We’d love to help you troubleshoot—feel free to reach out to our support team at [phone/email] or visit [support website] for step-by-step guidance.
Thanks again for your feedback, and we hope we can get your ice maker back to running at full speed soon! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Sometimes a slowdown in ice production can be due to factors like temperature settings, a clogged water filter, or restricted water flow. We’d love to help you troubleshoot—feel free to reach out to our support team at [phone/email] or visit [support website] for step-by-step guidance.
Thanks again for your feedback, and we hope we can get your ice maker back to running at full speed soon! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 19 cu ft freezer
on May 13, 2025
Posted by: New freezer mom
[This review was collected as part of a promotion.] This is the second Frigidaire freezer for me. The first one was great but only lasted 8 years. I was disappointed it did not last longer but the newer model is well designed and feels like more room than the older model. I will probably go ahead and buy the matching refrigerator since the older model is a little different.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2025
Hello there.Thank you for being a loyal Frigidaire customer and for sharing your experience. We understand your disappointment that your previous freezer lasted only 8 years, and we truly appreciate you giving us another chance with your recent purchase.
It’s great to hear that the new model feels more spacious and is working well for your needs. We’re especially glad you're considering the matching refrigerator, we design our products to complement each other both in form and function.
Your feedback means a lot to us, and we’re here if you ever have questions or need support, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
It’s great to hear that the new model feels more spacious and is working well for your needs. We’re especially glad you're considering the matching refrigerator, we design our products to complement each other both in form and function.
Your feedback means a lot to us, and we’re here if you ever have questions or need support, feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com