Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
4
Had to re-buy the freezer.
on November 15, 2021
Posted by: Reluctant buyer
[This review was collected as part of a promotion.] I've had both the fridge and freezer combo for about 6 years. The fridge started failing about 1 year ago and we went through a complete overhaul multiple times till we finally gave up and replaced it. Well of course they have changed the appearance that I had to buy both fridge and freezer and a new trim kit. Old freezer is now downstairs. Warning: these units have a unique size. The space in my cabinets will only fit this height and width so I have no other option.
I love this set but wanted to give feedback on a recent problem. Woke up this morning and eventually noticed a VERY faint non directional electronic beep occurring about once a minute. It took us about 20 minutes of walking around the house and listening to pinpoint it. We were actually standing by the freezer and couldn’t really hear it any better there than across the room in terms of telling where it was coming from. At that point I recalled having opened it a lot the previous night and realized the door was ever so slightly ajar. By that time it was pretty warm in there and water was dripping off the shelves. I wish the open door alarm was more noticeable.
[This review was collected as part of a promotion.] So, we waited 13.5 months for the fridge and freezer. The kitchen in our new home was custom built for these units and they look amazing installed. And the Ice Cream Drawer is wonderful. So nice to easily scoop ice cream and not have to let is sit on the counter or struggle digging in with the scoop! Yes, that is a dent in the freezer door... unfortunately, delivered that way... now we are waiting for a replacement door through the appliance store.
[This review was collected as part of a promotion.] Good fridge, feels big but a little awkward. The drawers are separated and so leaves some very narrow shelves. Also the door bins are awkward to access near the bottom. Looks incredible from the outside and with a little re-engineering on the inside would be an awesome fridge, especially for the price.
[This review was collected as part of a promotion.] We have the fridge/freezer twin set and love both their look as well as their functionality. The freezer is well organized and provides multiple options for us to store different kinds of frozen food. We particularly like the Soft Freeze drawer. Despite its countertop depth, it is very spacious and food does not get lost as sometimes happens in our conventional garage freezer. While we had to wait, due to availability, I am so glad we persevered and we able to get the Freezer/Fridge Twins. We have a stand alone Ice-maker so don’t use the one in the freezer except to store excess ice, when needed. Finally, the freezer is exceptionally quiet, as is the fridge.
[This review was collected as part of a promotion.] Product is not reliable.
I do not recommend it.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, November 3, 2021
Hello!
We're sorry to hear you had a negative experience with this model. It looks like we are currently working with you on a resolution! Please reach back out to us by phone or email if you have any questions or concerns.