Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
1
on February 18, 2022
Posted by: mike cree
The hinge came in broke. The tech that can to fix it ordered parts, Will get back to us in March
Response from frigidaire.comBy Briana , Online Outreach Specialist , February 21, 2022
Hello, Mike Cree! We are sorry to hear about your broken hinge on your freezer. This is certainly not the best first impression. We would love to hear an updated review on your experience with your freezer, once it has been repaired. For further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana
[This review was collected as part of a promotion.] Item looks real good. I've had mine for over one year. I had problems with a loud vibration noise after two weeks. Numerous repair attempts (4 or 5) and the noise keeps returning. I've requested a replacement/new freezer, Frigidaire refuses to replace it. I was required to purchase an extended warranty to ensure the freezer keeps getting serviced. If you looking for a good looking noise free freezer look elsewhere.
Response from frigidaire.comBy Chris Smith, Online Outreach Specialist, February 15, 2022
Thank you for reaching out, Kelly3536! We’re saddened to learn of your experiences with the refrigerator and the services received. We’d like to communicate with you through email to gather more information. Please respond at your convenience! -Chris
[This review was collected as part of a promotion.] In our case we bought both the freezer and fridge with the frame kit so it looks like one large unit. It is impressive. With respect to the freezer specifically, it is functioning very well with no issues thus far. Happy with this purchase.
[This review was collected as part of a promotion.] I love my freezer it is big and spacious inside has several compartments to were you can organize Everything in there. I’ve only had it for a month and so far so good!!
[This review was collected as part of a promotion.] I am really happy with Frigidaire and the new side by side refrigerator and freezer set we purchased. Yes it took up to 2 years to get them in and some repairs had to be made upon receiving them but over all the wife is happy and so I’m happy!!