Customer reviews from frigidaire.com
Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Average customer rating
4.6
(1,093 Reviews)
Rating breakdown 1,093 reviews
5 Stars
843
4 Stars
137
3 Stars
36
2 Stars
26
1 Star
51
Customer Reviews for Frigidaire - 19 Cu. Ft. Single-Door Freezer - Stainless Steel
Customer Rating
5
Show stopping centerpiece(s)
on December 16, 2025
Posted by: Chris Pro
[This review was collected as part of a promotion.] We bought these to replace a previous set of an older and slightly smaller model. There was no question about replacing the old models with something similar as these are a clear centerpiece to the kitchen, and honestly part of the selling points that got us to buy the house.
These are large, efficient and have a ton of usable space. On too many occasions, we have loaded 24 packs of beverages in without having to unpack them or dropped a full large pizza box without having to worry about space. Easy choice if you have the space in your kitchen.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, December 19, 2025
Thank you for your wonderful review! We’re so glad to hear that your 19 Cu. Ft. Single-Door Freezer has been the perfect replacement for your older models. It’s fantastic that these freezers are not only a functional addition to your kitchen but also serve as a centerpiece that played a role in your home purchase!
We’re thrilled that you’re enjoying the large capacity, efficiency, and the convenience of easily storing large items like 24-packs of beverages and even a full pizza box. It’s great to know the freezers are working perfectly for your needs!
Thank you for sharing your experience, and we hope these freezers continue to serve you well for many years. If you ever need any assistance or have more questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We’re thrilled that you’re enjoying the large capacity, efficiency, and the convenience of easily storing large items like 24-packs of beverages and even a full pizza box. It’s great to know the freezers are working perfectly for your needs!
Thank you for sharing your experience, and we hope these freezers continue to serve you well for many years. If you ever need any assistance or have more questions, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful
on December 14, 2025
Posted by: Jfoster2786
[This review was collected as part of a promotion.] Elegant beautiful... stunning. I love it
Response from frigidaire.comBy John, Online Outreach Specialist, December 15, 2025
Hello, Jfoster2786. Thank you for your kind feedback and for sharing your appreciation of our product’s design. We are delighted to hear that our efforts to create visually appealing and thoughtfully designed appliances have resonated with you.
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Please rest assured that we are committed to continuously working harder to develop innovative and beautiful designs that not only meet but exceed your expectations. Your satisfaction inspires us to push the boundaries of creativity and functionality in every product we create. Should you need any assistance, please do not hesitate to contact us via Live Chat at www.frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to assist. Thank you for your continued support. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on December 8, 2025
Posted by: Eastman
[This review was collected as part of a promotion.] We've only had the unit for about a week. But it looks great and love the layout and lighting inside. Well done.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful freezer
on December 7, 2025
Posted by: WS Fell
[This review was collected as part of a promotion.] A very nice freezer, we also purchased the fridge. Overall the units were easy to install and most of the trim kit was easy. The water line to connect both units was a bit tricky to install.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 9, 2025
Hi there! Thank you for sharing your feedback! We’re glad to hear that both your freezer and refrigerator have been nice additions and that the installation went smoothly overall. We appreciate your note about the water line being a bit tricky to connect — that’s helpful feedback for us and for future customers.
We’re happy that most of the trim kit was easy to work with, and we hope you continue to enjoy your new appliances. If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We’re happy that most of the trim kit was easy to work with, and we hope you continue to enjoy your new appliances. If you ever have any questions or need support, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Beautiful and functional!
on December 7, 2025
Posted by: Kevbo 122
[This review was collected as part of a promotion.] This fridge works great! We paneled it to match our cabinets. Just ensure proper measurements and you will enjoy this fridge!
Response from frigidaire.comBy Rox, Online Outreach Specialist, December 9, 2025
Hi, Kevbo! Thank you for sharing your feedback! We’re delighted to hear that your Frigidaire fridge is both beautiful and functional, and that it integrates seamlessly with your cabinetry. Great tip about checking measurements—it definitely helps ensure the perfect fit.
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST. We’re always happy to help.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer you can see you items!
on December 2, 2025
Posted by: DenLaugh
[This review was collected as part of a promotion.] Love the freezer I can see everything that is in it. with the see through bins
Ice holder is big.
Ice holder is big.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lemons
on December 1, 2025
Posted by: Werefour
[This review was collected as part of a promotion.] I bought the column refrigerator and freezer in 1/21 and the white plastic around the interior of the box developed cracks in several places in both units. I've had low end refrigerators that were 15 years old and never had this issue. I don't even know how I would go about repairing this problem and now I am having problems with my ice maker. Disaster
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 4, 2025
Hi Werefour! Thank you for reaching out, and we’re very sorry to hear about the issues you’re experiencing with your refrigerator and freezer. We understand how frustrating it is to see interior cracking and now have ice maker concerns as well.
For the interior liner cracks, minor surface cracks can sometimes be stabilized with an appliance-safe epoxy, but deeper or spreading cracks typically require a technician to inspect the liner and determine the best repair approach.
For the ice maker issue, here are a few basic steps to try:
Make sure the ice maker is turned on and the ice bin is correctly positioned.
Check for any frozen ice blocking the ejector arm or fill tube.
Ensure the water line is connected securely, not kinked, and that water pressure is adequate.
If your model has an ice maker reset option, try performing a reset.
Since these issues may require hands-on inspection, we recommend reaching out to our Customer Care Team for further assistance. You can connect with us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday, 9am–6pm ET. We’re here to help get this resolved for you. - Reed
For the interior liner cracks, minor surface cracks can sometimes be stabilized with an appliance-safe epoxy, but deeper or spreading cracks typically require a technician to inspect the liner and determine the best repair approach.
For the ice maker issue, here are a few basic steps to try:
Make sure the ice maker is turned on and the ice bin is correctly positioned.
Check for any frozen ice blocking the ejector arm or fill tube.
Ensure the water line is connected securely, not kinked, and that water pressure is adequate.
If your model has an ice maker reset option, try performing a reset.
Since these issues may require hands-on inspection, we recommend reaching out to our Customer Care Team for further assistance. You can connect with us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, and Saturday, 9am–6pm ET. We’re here to help get this resolved for you. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great!
on December 1, 2025
Posted by: Sbede
[This review was collected as part of a promotion.] Love the two ice bins. The ice doesn't stick together either! Shelves could be adjusted a bit better on install but that's probably from where I purchased. Plenty of room for everything.
Written by a customer while visiting frigidaire.com