Customer reviews from BISSELL Homecare
BISSELL - CrossWave Reach Cordless Wet/Dry Vacuum - Black
Average customer rating
4.6
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
28
4 Stars
16
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
43 out of
43)
Customer Reviews for BISSELL - CrossWave Reach Cordless Wet/Dry Vacuum - Black
Customer Rating
5
Bissell CrossWave Reach
on September 11, 2026
Posted by: Nona
[This review was collected as part of a promotion.] I have been using the Bissell CrossWave Reach for about a month now and it has completely changed my outlook on cleaning the floors. As a busy mom of two young children, cleaning the floors was always such a daunting task. I could sweep, but that wasn’t as efficient as vacuuming, and by the time I would finish vacuuming the entire floor, I didn’t have the time to mop. I was lucky if I would mop every 2 to 3 weeks. Now with the CrossWave Reach I am able to do both at the same time. Not only has it cut down the time in half, but the cleaning is so much more thorough! I feel my floors are truly being sanitized, and the best part is it uses so much less water than a traditional mop so it’s not ruining the hardwood!
Getting it set up was extremely easy. The steps had diagrams and instructions that were clear and concise. You didn’t need to read a novel or use guess work to get it up and going! The buttons are well placed and self explanatory. I was quite impressed with how maneuverable it was. So easy to navigate around furniture and across the floor!
The features I appreciate the most are being able to vacuum and sanitize the floor at the same time, having the roller go all the way to the edge (instead of leaving a gap that you need to go back and clean manually), and the lay flat feature. Being able to lay the CorssWave down to get under furniture was such an added benefit! No more moving the furniture around, or skipping cleaning that floor all together! Something else that impressed me is how strong the battery is for a cordless machine. I am able to clean all of the hard surfaces in our home on one charge. Because of how easy it is to use I have now incorporated this into my nightly home reset! I would highly recommend the Bissell CrossWave Reach to anyone looking to improve their floor cleaning and cut back on the time spent doing so. My only regret is not having it sooner! It has been a game changer for me!
Getting it set up was extremely easy. The steps had diagrams and instructions that were clear and concise. You didn’t need to read a novel or use guess work to get it up and going! The buttons are well placed and self explanatory. I was quite impressed with how maneuverable it was. So easy to navigate around furniture and across the floor!
The features I appreciate the most are being able to vacuum and sanitize the floor at the same time, having the roller go all the way to the edge (instead of leaving a gap that you need to go back and clean manually), and the lay flat feature. Being able to lay the CorssWave down to get under furniture was such an added benefit! No more moving the furniture around, or skipping cleaning that floor all together! Something else that impressed me is how strong the battery is for a cordless machine. I am able to clean all of the hard surfaces in our home on one charge. Because of how easy it is to use I have now incorporated this into my nightly home reset! I would highly recommend the Bissell CrossWave Reach to anyone looking to improve their floor cleaning and cut back on the time spent doing so. My only regret is not having it sooner! It has been a game changer for me!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
The mopvac that does it all
on September 11, 2026
Posted by: HannahG
[This review was collected as part of a promotion.] I am in love with the Bissell CrossWave Reach! I have owned a similar style - different brand for a few years but this has some much cooler features. It's simple to drop the formula and the water into the bin and click in place, cleaning it is also simple - be sure to wash the brush roller each time! It's a simple click 1 button to start and rolls very smoothly on it's own. It has a cool lay-flat feature and I'm able to easily get under my living room furniture and under the cabinets along the baseboards in the kitchen - and with 3 young kids it gets used multiple times a week and makes cleaning a breeze. I really enjoy how quiet it is. There are 3 different settings, but I primarily use the ECO and appreciate that it dries quickly and doesn't leave extra water in the grooves of my floor. It's always amazing to me what the tank looks like after I clean!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
5
Did not know I needed it in my life
on September 11, 2026
Posted by: Dionysia5
[This review was collected as part of a promotion.] Maybe I’m stubborn, but I thought I could get by cleaning my family’s messes with just a little vacuum and a mop. However, this Bissell CrossWave Reach proved me wrong! I’m a huge fan!
I found it super easy to set up straight out of the box. The buttons on the machine did make sense. In fact, so much sense that my 7 year old figured the buttons out right away… if only they’d also figure out how to stop making messes too. Haha!
Cordless is a MUST for me, nothing is more annoying than cords! The charge lets me clean my whole main floor- I haven’t ran out of charge yet.
When you are using, it feels like such a smooth machine. It pulses forward and swivels easily! So much easier on my shoulder versus traditional mopping (sometimes I’m sore the next day!). I was skeptical of the formulas provided as I don’t love too strong of scents, but they don’t give me a headache in the slightest!
My favorite feature has to be how close it gets to the edges of walls. I have these annoying corners in my kitchen where crumbs and food always piles up- not anymore! Two strokes (one on each side) cleans it up immediately.
Now….let us talk kids and crackers (and how I need them cleaned up, fast!). This awesome machine can go right around my kids’ chairs and suck up crackers in one stroke.
So obviously I’m a HUGE fan, so you might be wondering if there are any cons. I’d love the base of the machine to have a spot to air dry the roller after using. However, the pros outweigh the cons in my case!
I’m pleased to have this cleaner to help clean my home, thanks for saving my shoulder AND giving me more time back to my day!
I found it super easy to set up straight out of the box. The buttons on the machine did make sense. In fact, so much sense that my 7 year old figured the buttons out right away… if only they’d also figure out how to stop making messes too. Haha!
Cordless is a MUST for me, nothing is more annoying than cords! The charge lets me clean my whole main floor- I haven’t ran out of charge yet.
When you are using, it feels like such a smooth machine. It pulses forward and swivels easily! So much easier on my shoulder versus traditional mopping (sometimes I’m sore the next day!). I was skeptical of the formulas provided as I don’t love too strong of scents, but they don’t give me a headache in the slightest!
My favorite feature has to be how close it gets to the edges of walls. I have these annoying corners in my kitchen where crumbs and food always piles up- not anymore! Two strokes (one on each side) cleans it up immediately.
Now….let us talk kids and crackers (and how I need them cleaned up, fast!). This awesome machine can go right around my kids’ chairs and suck up crackers in one stroke.
So obviously I’m a HUGE fan, so you might be wondering if there are any cons. I’d love the base of the machine to have a spot to air dry the roller after using. However, the pros outweigh the cons in my case!
I’m pleased to have this cleaner to help clean my home, thanks for saving my shoulder AND giving me more time back to my day!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Customer Rating
4
My floors have never been cleaner
on September 10, 2026
Posted by: Melissa
[This review was collected as part of a promotion.] This was my first time using a wet-dry vac, and I’m really impressed! I found this wet-dry vac very easy to use, even right out of the box. The instructions and controls were straightforward and I was able to get started without issue. The CrossWave Reach is lightweight and very easy to maneuver. I appreciated the edge cleaning technology and was impressed by how close the wet-dry vac was able to get to the baseboard molding. The other day, my toddler spilled a container of sprinkles on my dining room floor, and the CrossWave Reach had no trouble picking up every tiny sprinkle, including the ones that fell up against the baseboard molding. As a parent of two young children, these messes happen often! I’ve saved quite a bit of time cleaning with the CrossWave Reach, and truthfully, my floors have not been cleaner since before my first was born. My one “con” for this vac is that I wish the base wasn’t so tall. Despite the lay-flat design, I found it difficult to clean under certain pieces of furniture, such as my couch and tv stand, because the vac was too tall to fit under them. Despite this, I genuinely enjoy using this wet-dry vac and I don’t think I’ll ever go back to a traditional vacuum and mop.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare