Customer reviews from sharkninja.com
Shark - AquaReach PRO Cordless Hard Floor Vacuum & Mop System with a Wand, Self-Sanitizing Dock - Brown
Average customer rating
4.8
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
212
4 Stars
32
3 Stars
4
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
102 out of
106)
Customer Reviews for Shark - AquaReach PRO Cordless Hard Floor Vacuum & Mop System with a Wand, Self-Sanitizing Dock - Brown
Customer Rating
5
Truly amazing!
on September 11, 2026
Posted by: Goharik
from Las Vegas, NV
Gender:Female
[This review was collected as part of a promotion.] After the first use, I'm truly impressed and in love! I vacuumed my living room before using as a precaution as I have two kids and two dogs. However, I left some spots to see how this product worked, and it truly is amazing. It picked up small amounts of dog fur, which were illuminated by the led light, and mopped the area completely clean. It didn't leave puddles of water like my previous one did, and my floors dried within one minute or so. And it left no streaks which was even better! Very much worth the money!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Loving It
on September 11, 2026
Posted by: brwenyddoglover
from Virginia
Gender:Female
[This review was collected as part of a promotion.] Was pretty easy to set up. Only issue I have is that it does not fully reach under the cabinets in the kitchen, so I have to clean that area with the attachment. Other than that, I am very impressed with my new toy. I have a minor obsession with cleaning products.
Written by a customer while visiting sharkninja.com
Customer Rating
3
Water tank
on September 10, 2026
Posted by: -Jr-
from New Jersey
Gender:Male
[This review was collected as part of a promotion.] This is an excellent product, good power, easy to handle, the battery has a good runtime at maximum power. Its washing system in the base is quite good. I haven't tried cleaning heavy dirt, I hope it works perfectly. It has a downside that I've noticed in this brand's products that have a water tank, which is that they don't seal well and sometimes leave water droplets everywhere, and that is quite annoying. I hope they fix this in future products! -Jr-
I would recommend this to a friend!
Response from sharkninja.comBy SharkNinja, September 11, 2026
Hi there,
Thank you for sharing your review on the AquaReach.
We're sorry to hear about the leaking you've experienced from the water tank and appreciate you bringing this to our attention. We're glad to hear you're enjoying the power, handling, and battery life of your vacuum. Please visit our support page to help troubleshoot the leak from your water tank.
Self-Help Guide: https://support.sharkninja.com/article/WD550-Series-Shark-AquaReach-Hard-Surface-Vacuum-Mop-System---Troubleshooting-Guide
Kind regards,
Shark Home
Thank you for sharing your review on the AquaReach.
We're sorry to hear about the leaking you've experienced from the water tank and appreciate you bringing this to our attention. We're glad to hear you're enjoying the power, handling, and battery life of your vacuum. Please visit our support page to help troubleshoot the leak from your water tank.
Self-Help Guide: https://support.sharkninja.com/article/WD550-Series-Shark-AquaReach-Hard-Surface-Vacuum-Mop-System---Troubleshooting-Guide
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best deep cleaning your floors will get!
on September 10, 2026
Posted by: JosephE
[This review was collected as part of a promotion.] Really impressed with this so far!
I've been using the Shark AquaReach Pro for about a month now and absolutely love it. Definitely makes deep cleaning the floors so much quicker. We have a robot mop that we love, but this definitely provides that weekly or biweekly deep cleaning that leaves you know how clean your floors are.
The LED light is by far my favorite feature of this. It literally shows EVERYTHING! Especially dust and hair that you wouldn't notice otherwise. The mop has several attachments that can be used to clean baseboards, stairs, or even kitchen cabinets.
I did notice that some small hairs or globs of hair can be harder to pick up sometimes since they get wet and stuck to the floor. Usually a 2nd pass does the trick.
Overall, super happy with the product and another great tool from Shark. Highly recommend!
(click to see the video)
Written by a customer while visiting sharkninja.com
Customer Rating
5
An Incredible Investment!
on September 9, 2026
Posted by: MarisaD
[This review was collected as part of a promotion.] Set up for the Shark AquaReach could not have been easier! The sleek design is a great addition to our home. The AquaReach comes with two incredible attachments: the Stain Scrubber tool and the Detailer Mop tool which make cleaning every inch of the house easier!
(click to see the video)
Written by a customer while visiting sharkninja.com
Customer Rating
5
Dey and wet clean
on September 8, 2026
Posted by: AmandaT
[This review was collected as part of a promotion.] While this little number takes a minute to put together it’s amazing how all its little gadgets work together! It sucks and wet cleans at the same time! I love that.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Powerful Vacuum and Mop
on September 7, 2026
Posted by: YennyK
[This review was collected as part of a promotion.] The Shark Hard Surface Vacuum and Mop is a fantastic cleaning tool for everyday use. I love that it’s a vacuum and mop at the same time which saves me a lot of time and effort. It’s easy to use and works great on hardwood, tiles and laminate floors.
The Vacuum has powerful suction that easily picks up dust, crumbs and everyday messes.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Cleans your floor in no time
on September 7, 2026
Posted by: BreeG
[This review was collected as part of a promotion.] I was a little wary of this product because I haven’t used something like this before. But I really enjoyed the ease of use that blue light to be able to see what you’re cleaning and that it’s clean and that the waste was easy to dispose of. My floor was dry in no time and I didn’t feel I was walking on wet floor. The storage is fantastic because I can keep it in the corner of my dining room room or living room room and have it charge and clean in one spot.
Written by a customer while visiting sharkninja.com