Customer reviews from sharkninja.com
Shark - AquaReach PRO Cordless Hard Floor Vacuum & Mop System with a Wand, Self-Sanitizing Dock - Brown
Average customer rating
4.8
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
212
4 Stars
32
3 Stars
4
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
102 out of
106)
Customer Reviews for Shark - AquaReach PRO Cordless Hard Floor Vacuum & Mop System with a Wand, Self-Sanitizing Dock - Brown
Posted by: JamT
from Ponchatoula, LA
Gender:Female
Verified Purchase:Yes
I havent had the opportunity to use it to its full potential but what I have used it for, I am so thoroughly impressed!! It really is an all in one kind of machine!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Anonymous
Verified Purchase:Yes
Works great! Love that I can clean in the small spaces I couldn’t reach before.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Makes life simpler
on October 5, 2026
Posted by: DavidK
[This review was collected as part of a promotion.] I think this is a great machine. It’s made with really good quality and gets my floors and surfaces clean as new. They look beautiful and it literally gets every bit of dirt off my floors. I love the wand handle and it allows me to get hard to reach places. I think the price is good for such a great product. It was a tad confusing, but once I watched a couple of videos, it was so much easier than it appeared to be. It’s not too heavy, even for someone like me who has a bad back.  I definitely recommend this mopping machine and this is a purchase you won’t regret. It also comes with its own cleaning solution that works great and smells nice. 
Written by a customer while visiting sharkninja.com
Customer Rating
4
Love it but…
on September 29, 2026
Posted by: KJreviews
from Mequon, WI
Gender:Female
I will first start by saying I love this thing. I have a Tineco which honestly performance wise is probably a better wet vac than the aquareach. But the wand and scrubber alone make the AquaReach the better bet. My only issue is the wand is not long enough to reach my ceilings. We have 8 foot ceilings and the wand just does not reach that high. The other thing is the flat pad I feel like is too flimsy to use on walls and you definitely can not spray from the fly pad nozzle while using the flat pad on reachable wall portions.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Deb S.
from Winder, GA
Gender:Female
Verified Purchase:Yes
This product was everything I hoped for and more! I can take it anywhere and it does the job! My floors never looked so clean and I have a steam mop. The best part is that it's so easy to keep clean.
Written by a customer while visiting sharkninja.com
Posted by: 12345678910
from Florida
Gender:Female
Verified Purchase:Yes
I had Shark’s other wet dry cordless vacuum previously, and this one does a much better job cleaning my floors. It sucks up the dirty water off the floor better, so less residue left behind and floors dry faster. The battery lasts longer, and it’s much easier to clean. I love the ability to use the wand on walls/doors, but wish the tubing was a little more stretchy. It is easy to lift the vacuum up when needing to reach higher places though. Overall great wet dry vacuum and worth the extra money.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: xfilecsm
from Southeast Texas
Gender:Male
Verified Purchase:Yes
This wet/dry vacuum is amazing. Superior to my Bissell in pretty much every way. I'm VERY happy with the Shark
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Posted by: Wendynah
from Florida
Gender:Female
Verified Purchase:Yes
I honestly feel it lacks power. It does have a lot of different heads to help clean more areas but the Tineco was more powerful and quicker cleaning. This mop takes me longer and only has a 1 hour time limit.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, September 23, 2026
Hi Wendy,
Thank you for taking the time to leave a review.
We appreciate your feedback and understand that cleaning performance and battery runtime are important factors when choosing a vacuum mop. We can see how comparing it to another brand felt more powerful and cleaned more quickly may have impacted your experience. We'll be sure to share your review with the appropriate teams internally.
In the meantime, we'd recommend reviewing the troubleshooting guide below to help ensure your unit is performing as intended:
https://support.sharkninja.com/article/WD550-Series-Shark-AquaReach-Hard-Surface-Vacuum-Mop-System---Troubleshooting-Guide
If you continue to experience concerns after following the troubleshooting steps, please use the contact information provided at the end of the guide to connect with our support team for further assistance.
Kind regards,
SharkNinja US
Thank you for taking the time to leave a review.
We appreciate your feedback and understand that cleaning performance and battery runtime are important factors when choosing a vacuum mop. We can see how comparing it to another brand felt more powerful and cleaned more quickly may have impacted your experience. We'll be sure to share your review with the appropriate teams internally.
In the meantime, we'd recommend reviewing the troubleshooting guide below to help ensure your unit is performing as intended:
https://support.sharkninja.com/article/WD550-Series-Shark-AquaReach-Hard-Surface-Vacuum-Mop-System---Troubleshooting-Guide
If you continue to experience concerns after following the troubleshooting steps, please use the contact information provided at the end of the guide to connect with our support team for further assistance.
Kind regards,
SharkNinja US
Written by a customer while visiting sharkninja.com