Customer reviews from sharkninja.com
Shark - AquaReach PRO Cordless Hard Floor Vacuum & Mop System with a Wand, Self-Sanitizing Dock - Brown
Average customer rating
4.8
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
212
4 Stars
32
3 Stars
4
2 Stars
1
1 Star
2
96%of customers recommend this product.
(
102 out of
106)
Customer Reviews for Shark - AquaReach PRO Cordless Hard Floor Vacuum & Mop System with a Wand, Self-Sanitizing Dock - Brown
Customer Rating
5
Vacuums, mops, and shows you exactly how dirty your floors really were, in one pass.
on August 15, 2026
Posted by: DeeDeeE
[This review was collected as part of a promotion.] Set up took minutes. The blue light on the vacuum mode is wild, it shows every bit of pet hair. I didn’t know was there. Mopped right after with a zero extra steps, and the dirty water at the end proved it actually worked. Genuinely impressed for a house with pets and tile floors.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Lightweight and does the hard work for me
on August 15, 2026
Posted by: BriG
[This review was collected as part of a promotion.] This AquaReach Vacuum by Shark is amazing. I love the ease of mopping my hardwood floors with this. Setup was easy. Instructions were easy and simple. There is a suction type sound but it's not loud at all. I love the light, it illuminates the dirt for me to clean. The vacuum is lightweight and does the work for me. The bin with the dirty water is easy to detach to empty and clean. I totally recommend this if you have hardwood floors. Excellent vacuum! I received this in exchange for my opinion.
Written by a customer while visiting sharkninja.com
Customer Rating
5
Clean floors
on August 15, 2026
Posted by: ShannonN
[This review was collected as part of a promotion.] The shark AquaReach works fantastic! It is self propelling and it is so easy to maneuver. I cleaned my living room, laundry room, and kitchen on one tank of water and used one bar on the battery. I like all of the features, it has pictures to show you what to do. Its easy to take apart to use the handle and cleans easy.
Written by a customer while visiting sharkninja.com
Customer Rating
5
No more clean floors and dirty doors in this house
on August 14, 2026
Posted by: Anonymous
from Pittsburgh PA
Gender:Female
[This review was collected as part of a promotion.] Ok if I can be 100% honest, this has to be the best Mop Vac I have ever owned! I’ve been using it for a few weeks now testing it for Shark! But as a mom, with kids, pets and a busy household, the reach tool is amazing! Being able to clean the trim, quarter rounds, crown molding and cabinets at the same time is GENIUS. You can literally knock out floor to ceiling cleaning at the same time with one device.
It vacuums and mops at the same time…. Which is already time saving. But now my wood trim, door trim and even my bedrooms doors get a quick cleaning in the process. No more clean floors but dirty doors in this house
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
3
Cleans messes like a vacuum should
on August 14, 2026
Posted by: Bobaaa
Gender:Male
[This review was collected as part of a promotion.] It does seem like a good vacuum to clean messes with but it also seems like a mess to clean the vacuum. When it comes to cleaning I don't mind using some elbow grease to get the job done. It makes it feel cleaner to me that way.
No, I would not recommend this to a friend.
Response from sharkninja.comBy SharkNinja, August 18, 2026
Hi there,
Thank you for taking the time to leave a review.
We’re truly sorry to hear that, while you find the vacuum effective at cleaning messes, the process of cleaning and maintaining the vacuum itself has felt more difficult than expected. We appreciate you sharing your honest feedback regarding the maintenance experience. Insights like yours help us better understand where improvements can be made, and we will be sure to share your feedback with the appropriate teams internally.
If you need any assistance with cleaning, maintenance, or any other aspect of your Shark, please don’t hesitate to reach out to our Customer Service team at:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Thank you for taking the time to leave a review.
We’re truly sorry to hear that, while you find the vacuum effective at cleaning messes, the process of cleaning and maintaining the vacuum itself has felt more difficult than expected. We appreciate you sharing your honest feedback regarding the maintenance experience. Insights like yours help us better understand where improvements can be made, and we will be sure to share your feedback with the appropriate teams internally.
If you need any assistance with cleaning, maintenance, or any other aspect of your Shark, please don’t hesitate to reach out to our Customer Service team at:
https://support.sharkninja.com/contact-us
Kind regards,
Shark Home
Written by a customer while visiting sharkninja.com
Customer Rating
5
Best floor cleaning tool I’ve ever used!
on August 14, 2026
Posted by: Chris91
Gender:Male
[This review was collected as part of a promotion.] I absolutely love the aqua reach! So useful to have the wand for cleaning other areas besides just floors!
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com
Customer Rating
5
The self cleaning feature alone is worth every pen
on August 14, 2026
Posted by: KierraB
[This review was collected as part of a promotion.] This is the best steamer I’ve ever used and I love the auto cleaning function!!
Written by a customer while visiting sharkninja.com
Customer Rating
5
Mopping made simple
on August 13, 2026
Posted by: Handilee
from NYC
Gender:Female
[This review was collected as part of a promotion.] Let face it: none of us likes to mop. It's dirty, messy, and back-breaking. The advances in vacuums have made that chore bearable, but where is the equivalent progress in mopping? Why are we still handling dirty water and disgusting mopheads? Well, someone at Shark is pondering these same questions, because they just invented a machine that might actually get me to tolerate mopping, maybe -- gasp -- enjoy it. This contraption was picking up Spaghetti-O's and chocolate sauce and leaving a lustrous clean floor behind. I couldn't believe my eyes.
So I'm focusing on the mopping because that's my nemesis, but this thing vacuums too. It's a 2-in-1! It picks up like a regular upright (there's some kind of push assist so it's easy to move around), but let's get back to what's important here, which is the mopping. It shoots out some cleanser (sold separately), you run the vacuum head over the mess, and voila! it's gone. The mess goes up the vacuum head and into a water-y container. Then you place the machine in its docking station/charger and it cleans that brush head and dries it for your next mess. (Charger, you say? Yes, it's cordless and the battery lasts 45 minutes, which is enough to do all the hard surfaces in the house.)
But there's more! This this comes with attachments. You detach the hose, attach a smaller brush head, and you can reach under furniture or run it along baseboards. Someone has really thought through our mopping needs.
The AquaReach has a 3 year warranty for defects, which shows some confidence in the efficacy of this machine, and comes in a few colors. As someone who really avoids mopping, I'm kinda excited at what this thing can do and how easily it can do it. And self-cleaning? Cherry on top.
I would recommend this to a friend!
Written by a customer while visiting sharkninja.com